Cancel Strapi Cloud by backing up the project, opening its Settings page and deleting the project. Only the project owner can do this, and deletion permanently removes all data and assets. It takes about 3 minutes. Strapi publishes no prorated cancellation refund.
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Managed hosting for Strapi projects with monthly and yearly project subscriptions. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
For Strapi Cloud, cancellation happens by deleting the hosted project, not through the view-only billing portal.
Deleting a Strapi Cloud project permanently removes its data and assets. Create and verify any required backup before continuing.
In the Strapi Cloud dashboard, select the project and open Settings. Only the project owner can complete the next step.
Scroll to Delete project, confirm the warning and complete the deletion. Strapi documents this deletion as the Cloud cancellation route.
Open billing.strapi.io and verify that the subscription is scheduled for cancellation or cancelled. The billing portal is view-only for Strapi Cloud cancellation.
Project deletion permanently removes the project's data and assets.
Business+ is a custom sales plan. Check the signed agreement and coordinate with the account team before deleting production projects.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Strapi Cloud Business additional environment costs $3,600 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Strapi Cloud plan? Pick it below.
Sanity Sanity Growth plan $15 / seat / month Why this one - Flexible hosted content platform
Directus Cloud Cloud hosting add-on plan $99 / month Why this one - Managed data and content platform
Contentful Contentful Lite plan $300 / month Why this one - Composable content platform
Compare all 5 verified alternatives to Strapi Cloud
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Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
St Strapi Cloud Business additional environment · $300/month, billed monthly
Tell us when Strapi Cloud renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Strapi does not document a prorated refund for deleting a Cloud project. Treat deletion as cancellation without a refund unless a signed agreement says otherwise.
Strapi Cloud has no permanent free hosted plan. The open-source software can be self-hosted for free, which requires a separate migration before Cloud project deletion.
Strapi documents no subscription pause. Starter projects can sleep when idle, but that does not cancel the subscription.
Deleting the project permanently removes all project data and assets. Back up anything needed before confirming deletion.
Delete the project from its Settings page in the Strapi Cloud dashboard.
No. Strapi says the billing portal is view-only for Cloud cancellations. Delete the project in the Cloud dashboard.
Project deletion permanently removes all data and assets, so create a backup first.
Strapi does not document a prorated refund for deleting a Cloud project.
Manually verified on 13 Aug 2026, based on official documentation. If Strapi Cloud changed something, telling us takes one click - a human re-checks every report.
