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Axiom Axiom Cloud plan $25 / month + usage $48
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$348 $300 a year
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$48 you keep
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How do I cancel Sentry?
1 min Self-serve No fee To cancel
Short answer
Cancel Sentry from Settings, then Subscription under Usage & Billing, signed in as a Billing-role user or Org Owner, by downgrading to the free Developer plan. It takes about a minute and the change is processed at the end of the current contract cycle, so paid features last until the term ends. Downgrades and cancellations cannot be refunded.
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What you are cancelling
Application monitoring platform that tracks errors, traces, session replays and logs so developers can fix issues in production. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Sentry's help-center cancellation articles sit behind a sign-in wall, so the flow above follows the public docs: Settings → Subscription, Billing/Owner role required, effective at the end of the contract cycle.
1
Sign in with a Billing or Owner account
Only Billing-role users and Org Owners can change the subscription. Members, Admins and Managers see limited details only.
2
Open Settings, then Subscription
In your organization's Settings, click Subscription under the "Usage & Billing" heading.
3
Downgrade to the free Developer plan
Change your plan off the paid tier. Sentry states you revert to the base Developer plan at the end of your current contract; the exact button labels are not published in the docs.
4
Note when it takes effect
Downgrades and cancellations are processed at the end of the current contract cycle - monthly or annual - so paid features last until the term ends.
1
Only Billing or Owner roles can change the plan
The Billing role and Org Owners can edit billing information and subscription details.
2
Annual contracts end at the contract cycle
Cancellations are processed at the end of the current contract cycle and cannot be refunded, so an annual contract runs to its renewal date.
3
Deleting the whole organization
On the Organization Settings page, click Remove Organization; after confirmation the organization is queued for deletion.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Cheaper swaps
Keep up to $48 a year of that $348
Sentry Team costs $348 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Sentry plan? Pick it below.
Axiom Axiom Cloud plan $25 / month + usage Easier to cancel signoz.io
SigNoz SigNoz Teams plan $49 / month Higher listed entry price
Switch to SigNoz
Or read our SigNoz guide
Free plan posthog.com
PostHog PostHog Pay-as-you-go plan Usage-based Different pricing model
Why this one - Error tracking + analytics
Switch to PostHog
Or read our PostHog guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Sentry Team costs you $348 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Se Sentry Team · $29/month, billed monthly
$348
a year if you keep it · $29/mo
Not cancelling today? Put it in your calendar.
Tell us when Sentry renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Sentry's billing docs state that plan downgrades and cancellations are processed at the end of the current contract cycle and cannot be refunded. Upgrades take effect immediately.
Is there a cheaper way to stay?
After cancelling you revert to the free Developer plan at the end of the contract cycle: one user, 5k errors and 5M spans per month. Data sent beyond plan volume is dropped, not charged. Retention is set at ingest time, so existing events keep their paid-plan retention while new data gets the Developer plan's 30 days.
Can I pause instead of cancel?
No pause option is documented in the publicly accessible docs. (A help-center article on pausing exists but is behind a sign-in wall.)
What happens to my account data?
Errors, replays and attachments are retained 90 days on paid plans and 30 days on the free Developer plan; logs, profiles and crons keep 30 days everywhere. Data past retention becomes inaccessible. Removing an organization queues it for deletion; closing your user account removes associated data after a 24-hour wait, and a sole-owner's organization is deleted with it.
Frequently asked questions
When does my cancellation take effect?
At the end of the current contract cycle, whether you pay monthly or annually. You keep paid features until that date.
Can I get a refund for the remaining time?
No. Downgrades and cancellations are processed at the end of the contract cycle and cannot be refunded.
What happens to my event data after I downgrade?
Retention is set at ingest time: stored events keep their original retention, new data on the Developer plan gets 30 days, and data past retention becomes inaccessible.
Who in my organization can cancel the subscription?
Only users with the Billing role or Org Owners.
Will I be charged if I go over my quota instead of upgrading?
No. Data beyond your reserved volume and pay-as-you-go budget is dropped without charge - but monitoring stops for the rest of the cycle.
Can I keep using Sentry for free after cancelling?
Yes. You revert to the free Developer plan: one user, 5k errors and 5M spans per month, forever.
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Manually verified on 6 Aug 2026, based on official documentation. If Sentry changed something, telling us takes one click - a human re-checks every report.