How do I cancel Remote?
Cancel Remote by submitting Employee Termination from the employee's profile, then send 30 days' written notice to [email protected]. Remote offboards remaining employees and issues a final invoice. Remote publishes no refund of unused management fees.
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Remote.com Employer of Record and HR platform for hiring employees without a local entity, plus payroll, contractor management, Contractor of Record, and US PEO. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Start termination on the employee profile, then send written notice to [email protected].
Company Owners and Super Admins open the employee profile from Team overview, choose Manage Profile, then New Request, and select Employee Termination. Complete the form and submit it. Do not tell the employee first.
Remote may take up to five business days to advise next steps. Remote then handles benefits, final pay, and a confirmation email, and issues the company's final invoice.
Email [email protected] with at least 30 days' prior written notice to terminate the Terms of Service. Offboard every employee hired through Remote, preferably via resignation.
After workers are offboarded, follow How do I delete my Remote account? Full deletion is only listed when no invited people have logged in. Hired employees are archived instead of fully erased.
Only the Company Owner, Super Admins, or a custom role with permission can view and submit termination requests.
To stop using Remote, all employees hired through Remote must be offboarded, preferably via resignation. Remote then issues the final invoice.
Do not discuss termination with the employee until Remote confirms who must deliver the first message.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Cancellation message
Remote requires 30 days written notice - send this to [email protected].
Subject: Notice of termination of Remote services for [your account email]
Hello,
Please treat this as 30 days' written notice to terminate Remote services for [your account email] on [your plan name], effective at the end of the notice period. We will offboard remaining employees through the platform. Please confirm the end date and issue the final invoice in writing.
Thank you,
[your full name]
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when Remote renews and download a calendar reminder that lands 32 days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Remote requires 30 days notice - your reminder will land 32 days before the renewal date you enter. Remote's Terms of Service let either party terminate for convenience with at least 30 days' prior written notice. Remaining employees still need a compliant offboarding.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelRemote's Terms of Service require Fees paid in full without set-off and do not publish a refund of unused management fees. Invoices are due within 14 days unless a Service Term says otherwise. After offboarding, Remote issues a final invoice.
There is no documented self-serve downgrade from EOR to a cheaper employment product. Contractor Management Plus can end at the end of the month after notice, then the standard Contractor Management fee applies. You stop EOR fees by offboarding employees.
No pause of a Remote company subscription is documented in the cancel article or Terms of Service.
If nobody invited has logged in, Remote may delete the company account. If someone created an account but was never hired, Remote can soft-delete and erase personal data within six calendar months. After a hire or a paid contractor invoice, Remote cannot delete all personal data and instead archives the profile until statutory retention ends.
Frequently asked questions
How does a company cancel Remote?
Offboard every employee hired through Remote, preferably via resignation, then send 30 days' written notice to [email protected]. Remote issues a final invoice after offboarding.
Who can start an employee termination?
Company Owners and Super Admins, from the employee profile via Manage Profile, New Request, Employee Termination.
Does Remote refund unused months?
No refund of unused management fees is published. Remote invoices remaining employment costs and issues a final invoice after offboarding.
Can I delete the company account the same day?
Only if no invited people have logged in. After a hire, Remote archives profiles and keeps data required by tax and labor law.
Should I tell the employee first?
No. Submit the termination request first. Remote confirms who must deliver the first message under local law.
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Manually verified on 17 Aug 2026, based on official documentation. If Remote changed something, telling us takes one click - a human re-checks every report.