How do I cancel Ramp?
Close a Ramp account by having the Owner submit a support request, then get a second Admin to confirm. Ramp then deactivates the account and settles funds. Unused Plus fees are not refunded; cancelling Plus alone takes effect at the end of the billing cycle.
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Corporate cards, expense management, bill pay, travel, and treasury for finance teams, with a free card tier and paid Plus or Enterprise software. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Full account closure is an Owner support request. Cancel Subscription only ends Plus and leaves Free cards.
To cancel and close the entire Ramp account, the account Owner contacts Ramp Support with a support request from Ask Ramp or Submit support request. Phone is 855-206-SAVE (7283).
Ramp requires confirmation from at least one additional Admin. If the business has only an Owner, Owner confirmation is enough. Ramp then starts deactivation and fund settlement.
Admins who want to leave Plus but keep Free cards go to Company, Statement & Payments, Settings, then Cancel Subscription. Plus features end when the billing cycle ends.
The close-account request must come from the account Owner. The business owner user cannot be terminated until ownership is transferred.
Company, People, Edit Profile, Permanently terminate account removes a user and their cards. That is not the same as closing the company Ramp account.
The business owner cannot be terminated. Transfer ownership first if that person is leaving.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Cancellation message
Ramp takes cancellations as a written request - paste this into your cancellation request.
Subject: Close Ramp account for [your account email]
I am the account Owner. Please cancel and close the Ramp account for [your account email]. Confirm once an additional Admin has verified the request and when fund settlement will complete.
Thank you,
[your full name]
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when Ramp renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelRamp does not publish a refund of unused Plus or Enterprise fees. Cancelling Plus takes effect at the end of the billing cycle. Full account closure includes fund settlement after Owner and Admin confirmation.
Admins can cancel Plus from Company, Statement & Payments, Settings, Cancel Subscription. The account stays on Free cards. Plus features stop at the end of the billing cycle. Advanced accounting integrations end.
No pause of a Ramp company account or Plus subscription is documented. User deactivation is a temporary block for one person, not a company hold.
Terminated users' transaction data stays visible to admins. Unapproved reimbursements and their receipts are permanently deleted on user termination. After company closure, Ramp settles funds. Closing a checking account cannot be undone once confirmed.
Frequently asked questions
How do I close the whole Ramp account?
The Owner submits a support request. Ramp also needs one additional Admin to confirm, unless there is only an Owner. Ramp then deactivates the account and settles funds.
How do I cancel Ramp Plus only?
An Admin opens Company, Statement & Payments, Settings, then Cancel Subscription. Changes apply when the billing cycle ends and Free cards can remain.
Does Ramp refund unused Plus time?
No refund of unused Plus fees is published. Plus cancellation is effective at the end of the current billing cycle.
Is terminating a user the same as closing Ramp?
No. Permanently terminate account removes one person. Closing the company account is a separate Owner support request.
Can I close the last Ramp Checking Account in the app?
Most checking accounts can close in Banking after the balance is $0. The last account, or an account on 1-day card terms, may still need Support.
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Manually verified on 17 Aug 2026, based on official documentation. If Ramp changed something, telling us takes one click - a human re-checks every report.