Top pick sanity.io
Sanity Sanity Growth plan $15 / seat / month Higher listed entry price
Why this one - Flexible hosted content platform
Switch to Sanity
Or read our Sanity guide
How do I cancel Prismic?
3 min Self-serve No fee To cancel
Short answer
Cancel Prismic from Settings, then Plans & Billing, by clicking Change plan and selecting Free. It takes about 3 minutes. Monthly plans are not eligible for refunds. Annual renewals can be refunded within 30 days after you move to Free and contact support.
Opens prismic.io. We are not affiliated with Prismic and never handle your login.
What you are cancelling
Hosted headless CMS billed per repository, with Free, Starter, Small, Medium, Platinum and Enterprise plans. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
The documented self-serve cancel path is downgrading the repository to Free.
1
Open Settings, then Plans & Billing
Sign in to the repository. Billing is per repository, not per account.
2
Click Change plan
Select Change plan, then choose a lower plan or Free.
3
Reduce usage if the downgrade is blocked
You can downgrade only if API/CDN usage, user count and locale count fit the target plan. For example, drop to 2 or fewer locales before moving from Small to Free.
4
Review limits and confirm
Review the selected plan limits and confirm. Changing plan does not remove charges for usage already incurred.
Usage must already fit Free or the lower plan, including locales and users, or the downgrade is blocked.
1
Ask support for an annual-renewal refund
After downgrading to Free, contact support with the repository name and billing information. Annual renewals can be refunded if requested within 30 days of the renewal date. Monthly plans are not eligible.
2
Enterprise and invoiced plans follow the order
Annual Platinum+ and Enterprise can pay by bank transfer. The public terms also say you may decline auto-renewal in writing at least 30 days before the term expires.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where the $120 could go instead
Prismic Starter costs $120 a year. Here is how three tools people move to after Prismic compare. On a different Prismic plan? Pick it below.
Sanity Sanity Growth plan $15 / seat / month Higher price strapi.io
Strapi Cloud Strapi Cloud Starter plan $29 / month, annual Higher listed entry price
Why this one - Managed open-source CMS
Switch to Strapi Cloud
Or read our Strapi Cloud guide
Free plan contentful.com
Contentful Contentful Lite plan $300 / month Higher listed entry price
Why this one - Composable content platform
Switch to Contentful
Or read our Contentful guide
Compare all 5 verified alternatives to Prismic
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Prismic Starter costs you $120 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Pr Prismic Starter · $10/month, billed yearly
$120
a year if you keep it · $10/mo
Not cancelling today? Put it in your calendar.
Tell us when Prismic renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Prismic billing docs say annual plan renewals can be refunded if requested within 30 days of the renewal date. Monthly plans are not eligible. You must downgrade the repository to Free, then contact support. Refund processing can take several weeks. The Terms of Service also say amounts are otherwise non-refundable, non-cancelable and non-creditable.
Is there a cheaper way to stay?
Downgrade from Settings, Plans & Billing, Change plan, then pick a lower plan or Free. Usage must already fit the target limits. API and CDN usage reset at the start of each monthly billing cycle, so you may have to wait if you are over the lower plan.
Can I pause instead of cancel?
Prismic documents no subscription pause.
What happens to my account data?
Deleting a repository is irreversible. Only the owner can do it from Settings, Danger Zone, Delete the repository. The terms say Prismic may delete stored data 60 days after a Prismic termination, or if you fail to renew an order within 60 days of expiration.
Frequently asked questions
How do I cancel Prismic?
Open Settings, then Plans & Billing, click Change plan, and select Free. Fit the Free limits first.
Does Prismic refund unused time?
Monthly plans are not eligible. Annual renewals can be refunded within 30 days if you first move to Free and contact support.
Can I pause Prismic?
Prismic documents no subscription pause.
Does deleting the repository cancel billing?
Deleting the repository permanently removes its data. The documented billing cancel path is downgrading to Free.
When do I get billed after a downgrade?
Changing plan does not remove charges already incurred. Usage overages and automatic upgrades can still create a charge.
More in Databases & backends
→
Keep this guide honest
Did these steps still work?
Manually verified on 17 Aug 2026, based on official documentation. If Prismic changed something, telling us takes one click - a human re-checks every report.