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How do I cancel Pipedrive?

$168 / year Productivity Lite · billed via web, invoice
3 min Self-serve
Short answer

Cancel Pipedrive from the Billing page: scroll to the bottom, choose Cancel my subscription, continue through the review and select Cancel my plan. It takes about 3 minutes, and access continues through the current monthly or annual term. Cancellation does not produce a refund; annual subscriptions are prepaid and non-refundable.

Cancel Pipedrive

Opens support.pipedrive.com. We are not affiliated with Pipedrive and never handle your login.

What you are cancelling

Sales CRM and pipeline management platform for teams. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.

Checked against Pipedrive's own documentation · Last verified 10 Aug 2026

Step-by-step instructions

1
Open Billing

Use an account with account-settings access and open Billing.

2
Start cancellation

Scroll to the bottom and choose Cancel my subscription.

3
Continue through review

Review the data and features, select a reason and choose Continue to cancel.

4
Confirm data loss

Complete the questionnaire, acknowledge the loss of access and data, then select Cancel my plan. Keep the confirmation email.

Cheaper swaps

Keep up to $624 a year of that $708

Pipedrive Premium costs $708 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Pipedrive plan? Pick it below.

Prices checked 10 Aug 2026
3 options verified by us
Biggest saving hubspot.com
HubSpot HubSpot Starter Customer Platform plan $84 / year
$624 stays with you
every year
$708 $84 a year
$84 you pay $624 you keep
Cancels in about 3 minutes
Switch to HubSpot Or read our HubSpot guide
Cheaper than Pipedrive zoho.com
Zoho CRM Zoho CRM Standard plan $20 / user / month
$468 stays with you
every year
$708 $240 a year
$240 you pay $468 you keep

Why this one - Similar pipeline focus, lower seat price

Pipelines, automation and reports Cheaper per seat Setup takes more configuration
Switch to Zoho CRM Or read our Zoho CRM guide
Cheaper than Pipedrive attio.com
At Attio Attio Plus plan $35 / user / month billed annually
$288 stays with you
every year
$708 $420 a year
$420 you pay $288 you keep

Why this one - Modern CRM built on live relationship data

Flexible data model and automations Fast, modern interface Younger product, smaller ecosystem
Switch to Attio Or read our Attio guide

Compare all 10 verified alternatives to Pipedrive

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · HubSpot Keep $624 a year Switch

Pipedrive Premium costs you $708 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

P Pipedrive Premium · $59/month, billed yearly

$708
a year if you keep it · $59/mo

Not cancelling today? Put it in your calendar.

Tell us when Pipedrive renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Pipedrive's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Pipedrive states that cancellation does not result in a refund. Annual subscriptions are prepaid and non-refundable; monthly cancellation takes effect on the next payment date.

No refunds
Is there a cheaper way to stay?

Plans can be changed in Billing through Manage subscription. Cancellation does not move the account to a permanent free plan.

Read this
Can I pause instead of cancel?

No subscription pause is documented in the official cancellation, billing and terms pages reviewed.

Not available
What happens to my account data?

Access continues through the billing cycle. Pipedrive says cancelled paid accounts are permanently deleted after six months. Export data before access ends.

Read this first

Frequently asked questions

Answers checked with the steps above
Who can cancel Pipedrive?

A user with account-settings access.

When does cancellation take effect?

At the end of the current monthly or annual subscription term.

Can I get a refund?

Pipedrive says cancellation does not produce a refund and annual subscriptions are prepaid.

How long is data kept?

Pipedrive documents permanent deletion after a paid account has been cancelled for six months.