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How do I cancel Pingdom?
1 min Self-serve No fee To cancel
Short answer
A Pingdom organization owner or administrator cancels from the Subscriptions Page in Pingdom settings by clicking Cancel subscription under Current subscription. It takes about a minute, and the organization loses Pingdom access and stops being billed when it cancels. Only the 30-day trial is free if cancelled before it ends; afterwards charges made before cancellation remain payable.
Opens documentation.solarwinds.com. We are not affiliated with Pingdom and never handle your login.
What you are cancelling
Synthetic website monitoring and real-user performance monitoring from SolarWinds. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
1
Open Pingdom Settings
Sign in as a Pingdom organization owner or administrator.
2
Open the Subscriptions Page
Go to the Subscriptions Page in Pingdom settings.
3
Select Cancel subscription
Click Cancel subscription under Current subscription. The organization loses Pingdom access and billing stops.
Cancellation removes Pingdom access for every user in the organization.
Only an organization owner or administrator can cancel.
1
Use an owner or administrator
Only a Pingdom organization owner or administrator can cancel the subscription.
2
Review organization impact
Cancellation removes Pingdom access for all users. The organization and members remain available for other SolarWinds Application Management products.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after Pingdom
Pingdom has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Pulsetic Pulsetic Solo plan $9 / month Different pricing statuscake.com
StatusCake StatusCake Superior plan $24.49 / month
Switch to StatusCake
Or read our StatusCake guide
Free plan checklyhq.com
Checkly Checkly Starter plan $24 / month
Switch to Checkly
Or read our Checkly guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Pingdom renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
The 30-day trial is free if cancelled before it ends. After the trial, the subscription may be cancelled at any time but the customer remains responsible for charges that occurred before cancellation. No additional post-trial refund window is published.
Is there a cheaper way to stay?
Plans can be changed in the control panel at any time. No continuing free plan is documented, and cancellation removes Pingdom access rather than downgrading the organization to a free tier.
Can I pause instead of cancel?
No subscription pause or billing-hold option is documented on the current pricing, product or cancellation pages. Maintenance windows pause monitoring behavior, not billing.
What happens to my account data?
Cancellation removes Pingdom access, but the SolarWinds organization and members remain for other Application Management products. To delete the organization and its data, cancel all active subscriptions and contact SolarWinds support.
Avoid the next charge
These verified routes also apply to Pingdom.
Frequently asked questions
Who can cancel Pingdom?
A Pingdom organization owner or administrator.
Does Pingdom access end when I cancel?
Yes. The cancellation documentation says the organization loses Pingdom access and is no longer billed.
Can I get a Pingdom refund?
The 30-day trial is free if cancelled before it ends. After the trial, you remain responsible for charges that occurred before cancellation.
Does Pingdom have a free plan after cancellation?
No continuing free plan is documented. Cancellation removes access.
Does cancelling Pingdom delete the SolarWinds organization?
No. The organization and members remain for other Application Management products. Data deletion requires cancelling all subscriptions and contacting support.
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Manually verified on 8 Aug 2026, based on official documentation. If Pingdom changed something, telling us takes one click - a human re-checks every report.