Cancel a Pantheon site plan from Site Settings: click Manage site plan, Switch to free plan, check Yes, cancel my plan, and Confirm downgrade. Resources change immediately. Pantheon issues no refunds or prorated credits for site plan downgrades.
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WebOps hosting for WordPress, Drupal and Next.js with Basic, Performance and Elite site plans plus Silver and Gold workspace tiers. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
This flow cancels a site plan by switching it to Sandbox. Gold workspace cancellation is not documented the same way, and workspaces cannot be deleted.
Only the Site Owner or an Organization Administrator can change the site plan.
Click Site Settings. In Site Details, click Manage site plan.
Use the Switch to free plan link to cancel the current paid plan.
Select a reason, check Yes, cancel my plan, and click Confirm downgrade.
Remove the card used for that site. You can delete the remaining Sandbox site afterward from Settings, Delete Site.
Downgrading to Sandbox immediately deletes custom domains and turns off automatic backups. No prorated refund is issued.
Other roles cannot change the site plan. Contract and EDU+ organizations bill through a contract.
Elite sites cannot manage plans from the Site Dashboard. Contact Sales or your Client Sales Executive.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Pantheon Performance Medium costs $3,300 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Pantheon plan? Pick it below.
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No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Pa Pantheon Performance Medium · $275/month, billed yearly
Tell us when Pantheon renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Site plan downgrades change resources immediately. The next billing cycle is charged at the new plan. Pantheon says no prorated refunds or credits are issued for site downgrades. Annual plans auto-renew unless terminated in advance.
Downgrades apply immediately to resources and features. Custom domains are automatically deleted if you drop to Sandbox. Disable Object Cache and Pantheon Search before selecting Basic. Automatic backups stop on Sandbox. Upgrades charge a prorated remainder of the current period immediately.
No site-plan pause is documented. You can downgrade to Sandbox or delete the site after that downgrade.
Cancelling the paid plan leaves a Sandbox site unless you delete it: Settings, Delete Site, then confirm Delete This Site. Workspaces cannot be deleted. Custom domains are removed when the site becomes Sandbox.
Immediately for resources and features. The next invoice uses the Sandbox plan. No prorated refund is issued.
The Site Owner or an Organization Administrator.
Yes, unless you delete it. Sandbox cannot use custom domains and shows an interstitial warning page.
The documented Switch to free plan flow is for site plans. Workspaces cannot be deleted. A matching self-serve Gold cancel path is not documented.
Annual plans auto-renew unless terminated in advance. Switching annual to monthly takes effect after the current annual term ends.
Manually verified on 17 Aug 2026, based on official documentation. If Pantheon changed something, telling us takes one click - a human re-checks every report.
