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How do I cancel OVHcloud?
10 min Self-serve No fee To cancel
Short answer
Cancel OVHcloud Public Cloud in the Control Panel: delete each instance with Delete, or open Project settings and choose Delete project, then confirm the emailed link. Instance deletion takes a few minutes; a project can stay suspended up to 7 days. Deleting a service does not entitle you to a refund.
Opens docs.ovhcloud.com. We are not affiliated with OVHcloud and never handle your login.
What you are cancelling
OVHcloud Public Cloud pay-as-you-go compute, storage and network, the main cloud offering on ovhcloud.com. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
This guide is Public Cloud, not the separately billed VPS product.
1
Delete each instance
Open Public Cloud, select the project, open Instances and click Delete. Confirm the popup. Hourly billing runs until the instance is permanently deleted. Delete attached storage, snapshots and backups separately.
2
Or delete the Public Cloud project
Open Project settings, click Delete project, then click Delete project again. Confirm the email link and enter your password. A project marked for deletion can stay suspended for up to 7 days.
3
Pay the final invoice
Deleting a project issues a final invoice for the outstanding Public Cloud usage.
4
Close the customer account only if nothing remains
After every service is gone, invoices are paid, and prepaid credit is cleared, open a Help Centre ticket: Manage your OVHcloud customer account, then I want to close my OVHcloud account.
Deleting an instance or project permanently removes its data. Deleting a service does not entitle you to a refund.
1
Administrative contact
The general subscription-cancel flow requires the administrative contact. You cannot cancel every OVHcloud service in one bulk request.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after OVHcloud
OVHcloud has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Vultr Vultr Cloud Compute plan From $2.50 / month Different pricing lightsail.aws.amazon.com
AWS Lightsail AWS Lightsail Linux/Unix instance plan From $3.50 / month
Switch to AWS Lightsail
Or read our AWS Lightsail guide
Different pricing kamatera.com
Kamatera Kamatera Basic plan $4 / month
Switch to Kamatera
Or read our Kamatera guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when OVHcloud renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Official deletion docs say deleting an OVHcloud service does not entitle you to a refund. US Terms of Service treat fees as non-cancelable and non-refundable except as required by law or expressly stated. EU consumers have a 14-day cancellation right and pay a pro-rated amount if the service has already started.
Is there a cheaper way to stay?
You can change the instance template and switch hourly billing to monthly from Edit. Switching monthly back to hourly requires deleting the monthly instance and creating a new hourly one. There is no free instance plan after the last resource is deleted.
Can I pause instead of cancel?
Shelving (Suspend in the Control Panel) keeps the IP and bills the snapshot instead of an hourly instance if it stays shelved the whole month. Turning an instance off or pausing it does not stop instance charges.
What happens to my account data?
Deleting an instance permanently deletes the data stored on it. Deleting a project permanently removes its resources. A project marked for deletion can remain suspended for up to 7 days. The GDPR immediate-deletion article also notes that effective deletion of a Public Cloud project may take up to 30 days.
Frequently asked questions
Is OVHcloud Public Cloud billed in USD or EUR?
The English worldwide Public Cloud price list checked for this guide shows USD hourly rates.
When does deleting a Public Cloud instance stop charges?
Hourly billing runs until the instance is deleted permanently. Stopped or paused instances keep billing.
Does OVHcloud refund unused Public Cloud time?
Deleting a service does not entitle you to a refund. US terms generally make fees non-refundable except as required by law.
Can I pause a Public Cloud instance instead of deleting it?
You can shelve (Suspend) an hourly instance so only the snapshot is billed. Turning the instance off does not stop instance charges.
How do I close the whole OVHcloud account?
Remove every service, pay invoices, clear prepaid credit, then open a Help Centre ticket to close the account.
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Manually verified on 17 Aug 2026, based on official documentation. If OVHcloud changed something, telling us takes one click - a human re-checks every report.