Top pick krisp.ai
Krisp Krisp Core plan $8 / user / month, billed annually Higher listed entry price
Switch to Krisp
Or read our Krisp guide
How do I cancel Otter.ai?
2 min Self-serve No fee To cancel
Short answer
A workspace owner or admin cancels Otter.ai from Account Settings > Billing by clicking Cancel plan and confirming Cancel subscription. It takes about 2 minutes, the plan ends at the end of the billing period, and Otter recommends cancelling at least 24 hours before the next billing date. Otter does not refund purchased subscriptions or unused portions.
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What you are cancelling
Meeting transcription and AI-notetaking service for live recordings, imported files, summaries, and team workspaces. This guide covers every place the subscription can live - the website, the iPhone and iPad app, Google Play, and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Cancel at least 24 hours before the next billing date.
1
Sign in as an admin
Only the workspace owner or an admin can cancel.
2
Open Billing
Click the profile in the left navigation and select Account Settings, then Billing.
3
Click Cancel plan
Choose Cancel plan at the bottom of the Billing page.
4
Give a reason
Select the main cancellation reason and click Continue.
5
Confirm cancellation
Review the pop-up and click Cancel subscription.
After expiry, Basic limits access to the 25 most recent conversations.
Apple manages cancellation and refunds for Apple-billed purchases.
1
Open iPhone Settings
For an Apple-billed subscription, open Settings and tap your name.
2
Open Subscriptions
Tap Subscriptions and choose Otter.
3
Cancel the subscription
Tap Cancel Subscription and follow the prompts.
Google Play manages cancellation and refunds for Google-billed purchases.
1
Open Google Play subscriptions
For a Google Play purchase, sign in to the correct Google Account and open Subscriptions.
2
Select Otter
Choose the Otter subscription.
3
Cancel the subscription
Tap Cancel subscription and follow the instructions.
Only the workspace owner or an admin can cancel.
1
Use an owner or admin account
Only the workspace owner or an admin can cancel a team subscription.
2
Remove members who need individual plans
After expiry, an admin can remove a member from the workspace so that member can buy an individual subscription.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where the $79.99 could go instead
Otter.ai Pro Student and Teacher costs $79.99 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Otter.ai plan? Pick it below.
Krisp Krisp Core plan $8 / user / month, billed annually Free plan granola.ai
Granola Granola Business plan $14 / user / month Higher listed entry price
Switch to Granola
Or read our Granola guide
Free plan fireflies.ai
Fireflies.ai Fireflies.ai Pro plan $18 / seat / month Higher listed entry price
Switch to Fireflies.ai
Or read our Fireflies.ai guide
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Otter.ai Pro Student and Teacher costs you $79.99 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Ot Otter.ai Pro Student and Teacher · $6.67/month, billed yearly
$79.99
a year if you keep it · $6.67/mo
Not cancelling today? Put it in your calendar.
Tell us when Otter.ai renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Otter does not offer refunds for purchased subscriptions or unused portions. Apple App Store and Google Play purchases use the store's own billing and refund process.
Is there a cheaper way to stay?
Cancellation schedules the workspace to move to Basic after the current billing period. The workspace stays active and team members retain access to the 25 most recent conversations under Basic limits.
Can I pause instead of cancel?
Otter documents a Pause Plan control in Account Settings, then Plan. Click Pause Plan. The public guide does not state the available duration or billing details.
What happens to my account data?
Conversations remain after a subscription cancellation, subject to Basic limits. Account deletion is separate and permanent: conversations, settings, and shared content are deleted and cannot be recovered, while limited information such as email may be retained for accounting and administration. Deleting the app does not cancel a store subscription.
Frequently asked questions
Who can cancel Otter.ai?
Only the workspace owner or an admin can cancel the subscription.
When does cancellation take effect?
At the end of the billing period. Otter recommends cancelling at least 24 hours before the next billing date.
Can I get a refund?
Otter does not refund purchased subscriptions or unused portions. Store purchases follow Apple or Google policy.
What happens to conversations?
The workspace stays active on Basic, where team members can access the 25 most recent conversations.
Can I pause Otter.ai?
Yes. Otter documents a Pause Plan button in Account Settings, then Plan, but does not publish duration or billing details.
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Manually verified on 8 Aug 2026, based on official documentation. If Otter.ai changed something, telling us takes one click - a human re-checks every report.