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How do I cancel Nutshell?

$19 / month $156 / year SEO & marketing Foundation · billed via web
3 min Self-serve No fee To cancel
Short answer

Cancel Nutshell from Settings, Administration, Billing, then Close your account and submit the form. It takes about three minutes and access continues through the current billing cycle. Renewals cancelled within seven days are refundable; other partial-term refunds are not.

Cancel Nutshell

Opens support.nutshell.com. We are not affiliated with Nutshell and never handle your login.

What you are cancelling

CRM and sales suite with pipeline, automation and engagement tools. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.

Checked against Nutshell's own documentation · Last verified 13 Aug 2026

Step-by-step instructions

1
Open Billing

Go to Settings, Administration, then Billing.

2
Choose Close your account

Click the Close your account link on the right.

3
Submit the cancellation form

Complete and submit Nutshell's official form. Disabling users alone does not cancel the account.

Cheaper swaps

Keep up to $504 a year of that $588

Nutshell Pro costs $588 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Nutshell plan? Pick it below.

Prices checked 10 Aug 2026
3 options verified by us
Biggest saving hubspot.com
HubSpot HubSpot Starter Customer Platform plan $84 / year
$504 stays with you
every year
$588 $84 a year
$84 you pay $504 you keep
Cancels in about 3 minutes
Switch to HubSpot Or read our HubSpot guide
Cheaper than Nutshell close.com
Close Close Solo plan $19 / user / month
$480 stays with you
every year
$588 $108 a year
$108 you pay $480 you keep
Cancels in about 2 minutes Rated Easy to cancel
Switch to Close Or read our Close guide
Cheaper than Nutshell pipedrive.com
Pipedrive Pipedrive Lite plan $168 / seat / year
$420 stays with you
every year
$588 $168 a year
$168 you pay $420 you keep

Why this one - Comparable entry-priced sales CRM

Slightly lower annual entry price Visual pipeline Different AI and engagement bundle
Switch to Pipedrive Or read our Pipedrive guide

Compare all 10 verified alternatives to Nutshell

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · HubSpot Keep $504 a year Switch

Nutshell Pro costs you $588 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

Nu Nutshell Pro · $49/month, billed monthly

$588
a year if you keep it · $49/mo

Not cancelling today? Put it in your calendar.

Tell us when Nutshell renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Nutshell's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Nutshell refunds a renewal fee in full when the renewal is cancelled within seven calendar days of the charge. Otherwise, early termination and partial subscription terms are non-refundable.

Refund possible
Is there a cheaper way to stay?

Nutshell allows plan downgrades, with changes taking effect at the next monthly or annual billing cycle.

Read this
Can I pause instead of cancel?

No subscription-pause option is documented in Nutshell's checked pricing, cancellation or terms pages.

Not available
What happens to my account data?

After termination, Nutshell makes data available for export by written request for 30 days. It then deletes production data; encrypted backup copies may persist longer.

Read this first
Official sources
Everything above is checked against these pages · last verified 13 Aug 2026

Frequently asked questions

Answers checked with the steps above
Where do I cancel Nutshell?

Go to Settings, Administration, Billing, then Close your account.

Does disabling users cancel Nutshell?

No. The official account cancellation form must be submitted.

How long does Nutshell access continue?

Through the end of the current billing cycle.

Can a renewal charge be refunded?

Yes, if you cancel the renewal within seven calendar days of the charge.

How long can I export Nutshell data?

For 30 days after termination upon written request.