Top pick bitdefender.com
Bitdefender Bitdefender Total Security Individual plan $59.99 / first year Higher listed entry price
Switch to Bitdefender
Or read our Bitdefender guide
How do I cancel Norton 360?
5 min Self-serve No fee To cancel
Short answer
Cancel Norton 360 by signing in to My Norton, opening My Subscriptions and selecting Cancel Subscription Renewal, then Unsubscribe. It takes about 5 minutes, protection stays active until the end of the paid term, and the account status can take up to 24 hours to update. Direct annual purchases have a 60-day refund window and an initial monthly purchase has 14 days.
Opens my.norton.com. We are not affiliated with Norton 360 and never handle your login.
What you are cancelling
Device security and identity-protection subscriptions with introductory and renewal pricing. This guide covers every place the subscription can live - the website, the iPhone and iPad app, and Google Play - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Direct Norton subscriptions remain active until the end of the paid term after renewal is disabled.
1
Sign in to My Norton
Use the Norton account that owns the subscription.
2
Open My Subscriptions
Go to My Subscriptions and find the plan you want to stop.
3
Open renewal management
Select Cancel Subscription Renewal or Manage Renewal next to the plan.
4
Decline retention offers
Choose Unsubscribe, select a reason, continue and choose the option confirming that you still want to cancel.
5
Save the confirmation
Finish the prompts. Norton says the status can take up to 24 hours to update and the email can take 24 to 48 hours.
Apple-billed subscriptions and refund requests are managed by Apple.
1
Check the billing provider
If Apple bills the subscription, open Apple Account settings and choose Subscriptions.
2
Select Norton
Open the Norton subscription linked to that Apple Account.
3
Cancel and confirm
Choose Cancel Subscription and confirm. Apple handles refund requests for Apple purchases.
Google Play-billed subscriptions are managed in Google Play.
1
Check the billing provider
If Google Play bills the subscription, open Payments and subscriptions in Google Play.
2
Select Norton
Open the Norton subscription linked to that Google Account.
3
Cancel and confirm
Choose Cancel subscription and complete the prompts. Google Play rules apply to store refunds.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where the $39.99 could go instead
Norton 360 Standard costs $39.99 a year. Here is how one tool people move to after Norton 360 compares. On a different Norton 360 plan? Pick it below.
Bitdefender Bitdefender Total Security Individual plan $59.99 / first year No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Norton 360 Standard costs you $39.99 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
N Norton 360 Standard · $3.33/month, billed yearly
$39.99
a year if you keep it · $3.33/mo
Your plan
Standard · $3.33/mo yearly Deluxe · $4.17/mo yearly for Gamers · $3.75/mo yearly for Gamers · $7.99/mo with LifeLock Select Plus · $8.33/mo yearly with LifeLock Advantage · $16.67/mo yearly with LifeLock Advantage · $24.99/mo with LifeLock Ultimate Plus · $25/mo yearly with LifeLock Ultimate Plus · $34.99/mo
Not cancelling today? Put it in your calendar.
Tell us when Norton 360 renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
For direct Norton purchases, annual subscriptions are eligible for a full refund within 60 days of the initial purchase or annual renewal. An initial monthly purchase is eligible within 14 days, while later monthly renewals generally are not. App-store and reseller rules can differ.
Is there a cheaper way to stay?
Norton does not publish one universal self-service downgrade flow. Review available plans in My Norton or contact support before canceling. Add-ons linked to the main plan may also end when the main subscription is canceled.
Can I pause instead of cancel?
Norton does not document a pause option for Norton 360. Turn off renewal and keep protection until the paid term ends, or cancel within an eligible refund window.
What happens to my account data?
Canceling renewal does not delete the Norton account. Norton's privacy notices list retention periods by data type, including account data during the active relationship and, for some records, up to 36 months afterward. Submit a separate privacy request for deletion where available, subject to legal and security exceptions.
Frequently asked questions
Does canceling Norton 360 stop protection immediately?
No. Turning off renewal keeps the subscription active until the end of the paid term unless a refund ends it earlier.
Can I get a refund for Norton 360?
Direct annual purchases and renewals have a 60-day refund window. Initial monthly purchases have 14 days, while later monthly renewals generally are not refundable.
How long does Norton cancellation take to show?
Norton says the account status can take up to 24 hours and the confirmation email can take 24 to 48 hours.
Can I pause Norton 360?
No pause option is documented.
Does canceling Norton 360 delete my account?
No. Account deletion or a privacy request is separate from turning off renewal.
Where do I cancel an Apple or Google Play Norton subscription?
Use the subscriptions settings of the app store that bills you.
More in Security & protection
→
Keep this guide honest
Did these steps still work?
Manually verified on 8 Aug 2026, based on official documentation. If Norton 360 changed something, telling us takes one click - a human re-checks every report.