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How do I cancel Norton 360?

$39.99 / year Security & protection Norton 360 Standard · billed via web, iOS App Store, Google Play
5 min Self-serve No fee To cancel
Short answer

Cancel Norton 360 by signing in to My Norton, opening My Subscriptions and selecting Cancel Subscription Renewal, then Unsubscribe. It takes about 5 minutes, protection stays active until the end of the paid term, and the account status can take up to 24 hours to update. Direct annual purchases have a 60-day refund window and an initial monthly purchase has 14 days.

Cancel Norton 360

Opens my.norton.com. We are not affiliated with Norton 360 and never handle your login.

What you are cancelling

Device security and identity-protection subscriptions with introductory and renewal pricing. This guide covers every place the subscription can live - the website, the iPhone and iPad app, and Google Play - plus what happens to refunds, pausing and your data afterwards.

Checked against Norton 360's own documentation · Last verified 8 Aug 2026

Step-by-step instructions

Direct Norton subscriptions remain active until the end of the paid term after renewal is disabled.

1
Sign in to My Norton

Use the Norton account that owns the subscription.

2
Open My Subscriptions

Go to My Subscriptions and find the plan you want to stop.

3
Open renewal management

Select Cancel Subscription Renewal or Manage Renewal next to the plan.

4
Decline retention offers

Choose Unsubscribe, select a reason, continue and choose the option confirming that you still want to cancel.

5
Save the confirmation

Finish the prompts. Norton says the status can take up to 24 hours to update and the email can take 24 to 48 hours.

Cheaper swaps

Keep up to $39 a year of that $99.99

Norton 360 with LifeLock Select Plus costs $99.99 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Norton 360 plan? Pick it below.

Prices checked 8 Aug 2026
1 option verified by us
Biggest saving bitdefender.com
Bitdefender Bitdefender Total Security Individual plan $59.99 / first year
$40.00 stays with you
every year
$99.99 $59.99 a year
$59.99 you pay $40.00 you keep
Cancels in about 3 minutes
Switch to Bitdefender Or read our Bitdefender guide

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · Bitdefender Keep $40.00 a year Switch

Norton 360 with LifeLock Select Plus costs you $99.99 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

N Norton 360 with LifeLock Select Plus · $8.33/month, billed yearly

$99.99
a year if you keep it · $8.33/mo

Not cancelling today? Put it in your calendar.

Tell us when Norton 360 renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Norton 360's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

For direct Norton purchases, annual subscriptions are eligible for a full refund within 60 days of the initial purchase or annual renewal. An initial monthly purchase is eligible within 14 days, while later monthly renewals generally are not. App-store and reseller rules can differ.

Refund possible
Is there a cheaper way to stay?

Norton does not publish one universal self-service downgrade flow. Review available plans in My Norton or contact support before canceling. Add-ons linked to the main plan may also end when the main subscription is canceled.

Read this
Can I pause instead of cancel?

Norton does not document a pause option for Norton 360. Turn off renewal and keep protection until the paid term ends, or cancel within an eligible refund window.

Read this
What happens to my account data?

Canceling renewal does not delete the Norton account. Norton's privacy notices list retention periods by data type, including account data during the active relationship and, for some records, up to 36 months afterward. Submit a separate privacy request for deletion where available, subject to legal and security exceptions.

Read this first

Frequently asked questions

Answers checked with the steps above
Does canceling Norton 360 stop protection immediately?

No. Turning off renewal keeps the subscription active until the end of the paid term unless a refund ends it earlier.

Can I get a refund for Norton 360?

Direct annual purchases and renewals have a 60-day refund window. Initial monthly purchases have 14 days, while later monthly renewals generally are not refundable.

How long does Norton cancellation take to show?

Norton says the account status can take up to 24 hours and the confirmation email can take 24 to 48 hours.

Can I pause Norton 360?

No pause option is documented.

Does canceling Norton 360 delete my account?

No. Account deletion or a privacy request is separate from turning off renewal.

Where do I cancel an Apple or Google Play Norton subscription?

Use the subscriptions settings of the app store that bills you.