How do I cancel or delete Moz Local?
Cancel Moz Local from Account & Billing: open the Moz Local tab, use Manage plan to select Cancel, then click Cancel on renewal. It takes about 3 minutes; listing updates continue until the renewal date unless you choose Cancel immediately, which releases the location at once. Moz does not offer refunds of any kind.
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Local listing, reputation and map-pack SEO tool sold per physical business location, separate from Moz Pro. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Moz Pro and Moz Local are separate subscriptions and must be canceled separately. Use the Moz Local tab.
Log into your Moz account and select Account & Billing from the profile icon menu.
On the Subscription Summary page, select the Moz Local tab if you also subscribe to Moz Pro or Moz API.
Find the location you want to cancel. Under Manage plan, use the drop-down to select Cancel.
Confirm and click Cancel on renewal. Auto-renew stops, and listing updates continue until the renewal date shown. You can Un-cancel before that date.
Check the box that the action is immediate and permanent, then click Cancel immediately. The location is released at once and cannot be un-canceled; a new purchase is required to manage it again.
Cancel at least 72 hours before the billing period ends. If renewal is inside 72 hours, Moz says Cancel immediately is the way to avoid the next annual charge. Cancel immediately cannot be undone.
Agency and multi-location accounts still cancel per location. Moz Pro seats cannot manage Moz Local.
Each physical location is its own Moz Local subscription. Cancel them one at a time from the Moz Local tab.
Seated Moz Pro users do not get Moz Local access. The Moz account that holds the location subscriptions has to cancel them.
For 50 or more locations, Moz asks you to contact its team. Email [email protected] from the account address if self-serve Cancel is not available. Local General Conditions still say a location is canceled from the Moz Local dashboard.
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Moz Local Listings AI costs you $168 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
ML Moz Local Listings AI · $14/month, billed monthly
Not cancelling today? Put it in your calendar.
Tell us when Moz Local renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelMoz says it does not offer refunds of any kind. Local General Conditions add that cancelling a business location does not entitle you to any complete or partial refund, and that paid service fees are non-cancelable and non-refundable. A plan change can apply a prorated credit to a new subscription; that is not a cash refund of a cancellation.
From the Moz Local tab, use Manage Plan, then Change Plan, pick the lower plan and billing cadence, Preview Changes, then Adjust Plan. The change takes effect immediately and starts a new subscription from that date, with a prorated credit for time left on the previous level. Leftover credit is added to the Moz account for a future invoice.
No pause option is documented for Moz Local. The documented ways to stop billing are Cancel on renewal and Cancel immediately.
Partners do not revert listings after cancellation; Moz tells them the listing is no longer being managed. Cancel immediately releases the location and stops sending updates, and cancellation removes listing data from the dashboard. Account deletion is separate: cancel subscriptions first, then email [email protected] from the account address. Full deletion usually takes up to 30 days.
Frequently asked questions
When does Moz Local cancellation take effect?
Cancel on renewal keeps listing updates going until the renewal date shown. Cancel immediately releases the location at once and cannot be undone.
How early should I cancel Moz Local?
At least 72 hours before the billing period ends. If renewal is inside 72 hours, Moz says Cancel immediately is the way to avoid the annual charge.
Can I get a Moz Local refund?
No. Moz says it does not offer refunds of any kind, and Local General Conditions bar complete or partial refunds for a canceled location.
If I cancel Moz Pro, does Moz Local cancel too?
No. Moz Pro and Moz Local are separate subscriptions and must be canceled separately.
Does cancelling Moz Local delete my Moz account?
No. Location cancellation is separate. Full deletion is an email to [email protected] after subscriptions are canceled, and usually takes up to 30 days.
Can I pause Moz Local?
No pause option is documented. The documented options are Cancel on renewal or Cancel immediately.
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Manually verified on 2 Sept 2026, based on official documentation. If Moz Local changed something, telling us takes one click - a human re-checks every report.