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How do I cancel Mollie?
3 min Self-serve No fee To cancel
Short answer
Close Mollie from the Dashboard: open the organization menu, choose Settings, go to Personal information, click Close account, enter a reason and your password, then click Close. Mollie emails confirmation within 3 working days. Standard pricing has no monthly fee to refund; remaining balance is paid out after any liability periods.
Opens help.mollie.com. We are not affiliated with Mollie and never handle your login.
What you are cancelling
Dutch licensed payment service provider for online and in-person payments, billed per successful transaction in euro with no Standard monthly fee. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Published Standard prices are in euro. Do not convert them to US dollars.
1
Export invoices and reports
Closing permanently deletes organisation data, including invoices and reports. Export anything you need. Check Balance in the Dashboard for settlement dates first.
2
Open Settings from the organization menu
In the Mollie Dashboard, click your organization in the top left corner, then click Settings.
3
Open Personal information
Go to Personal information.
4
Close account
Click Close account. Under Reason, explain why you want to close. Under Current password, enter your password. Click Close.
The help article says Mollie emails closure confirmation within 3 working days. The User Agreement also requires at least two calendar months' notice to terminate the agreement.
1
Remove one organization without closing the account
If you only want to remove an extra organization, Mollie says to submit a request through its request form instead of closing the whole account.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after Mollie
Mollie has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Polar Polar Pro plan $20 / month No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Mollie renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Standard online payments have no monthly fee, so there is no unused-month refund. Mollie processes a final payout of remaining balance to your bank account as soon as possible after setup is complete. Funds from Klarna, cards or SEPA Direct Debit may be held until the liability period ends. Chargebacks can still be recovered after termination.
Is there a cheaper way to stay?
Standard already has no monthly fee. Volume pricing is quoted by sales. Closing the account ends the Payment Services.
Can I pause instead of cancel?
No account-level pause is documented. POS terminals can be deactivated and later reactivated; that does not close the Mollie account.
What happens to my account data?
Closing the account permanently deletes organisation data, including invoices and reports. Mollie may still keep personal and payment data for the mandatory statutory period that applies to a licensed financial institution.
Frequently asked questions
How do I close Mollie?
In the Dashboard, open the organization menu, Settings, Personal information, then Close account. Enter a reason and your current password, then click Close.
When is the account actually closed?
The help article says Mollie emails confirmation within 3 working days. The User Agreement also states a two calendar month notice period to terminate the agreement.
What happens to my remaining balance?
Mollie processes a final payout to your bank account as soon as possible. Some methods may be held until the liability period ends.
Are prices in euro or US dollars?
Published Standard pricing is in euro. Do not convert it to USD.
Is there a monthly fee to cancel?
Standard online payments have no monthly fee.
Can I keep invoices after closing?
No. Invoices and reports are permanently deleted. Export them first.
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Manually verified on 17 Aug 2026, based on official documentation. If Mollie changed something, telling us takes one click - a human re-checks every report.