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How do I cancel Mintlify?
5 min Self-serve No fee To cancel
Short answer
Ask Mintlify not to renew by emailing [email protected] or using dashboard chat at least 30 days before the current Order Form term ends. Access continues through that paid term. All fees paid are non-refundable.
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What you are cancelling
Hosted documentation platform for product and API docs, with a web editor, Git sync, custom domains and optional AI assistant and agent features. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Deleting a deployment in the dashboard Danger zone is not the same as canceling the subscription.
1
Email Mintlify support
The public docs do not describe a subscription Cancel button. Email [email protected] or use dashboard chat and ask Mintlify not to renew the current Order Form.
2
Give at least 30 days' notice
Mintlify's terms say each Order Form renews automatically unless either party notifies the other at least 30 days before the current term ends.
3
Keep the confirmation
Ask for written confirmation of the end date and that no further renewal charge will be taken. Paid access continues through the current prepaid term.
Use the contacts on the Order Form when the subscription is invoiced.
1
Enterprise Order Forms
Enterprise subscriptions follow the signed Order Form. Send the same 30-day non-renewal notice to [email protected] or the contacts listed on the Order Form.
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Cancellation message
Mintlify requires 30 days written notice - send this to [email protected].
Subject: Do not renew my Mintlify [your plan name] subscription
Hello Mintlify support,
Please do not renew the Mintlify [your plan name] subscription for account [your account email] after the current term. I am [your full name]. Please confirm the end date ([desired end date]) in writing and that no further renewal charges will be taken.
Thank you.
Everything you type stays in your browser - nothing is stored or sent anywhere.
Not cancelling today? Put it in your calendar.
Tell us when Mintlify renews and download a calendar reminder that lands 32 days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Mintlify requires 30 days notice - your reminder will land 32 days before the renewal date you enter. Mintlify Order Forms renew automatically unless either party gives notice of non-renewal at least 30 days before the current term ends.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Mintlify's Terms of Service state that all fees paid are non-refundable and are not subject to set-off.
Is there a cheaper way to stay?
Starter remains the free plan. The public docs do not describe a self-serve downgrade button from Pro to Starter. Deleting a deployment is permanent and, if a subscription is active, Mintlify says it issues a prorated credit for unused time in that billing period.
Can I pause instead of cancel?
No subscription pause option is documented in the current terms, privacy policy, support page or public docs.
What happens to my account data?
Not renewing is not the same as deleting the account. To terminate an account, contact Mintlify; it will deactivate or delete the account from active databases and may retain some information for legal or security reasons. Customer Data may be deleted if an account is 90 or more days delinquent.
Frequently asked questions
How do I cancel Mintlify?
Email [email protected] or use dashboard chat and ask Mintlify not to renew. Give at least 30 days' notice before the current Order Form term ends.
Is there a Cancel button in the dashboard?
The public documentation does not describe a subscription Cancel button. Billing support is through [email protected] or in-product chat.
Do I get a refund?
No. Mintlify states that all fees paid are non-refundable.
Does deleting a deployment cancel billing?
No. Deleting a deployment removes that docs site. Mintlify may issue a prorated credit if a subscription is still active, but that is not documented as the way to stop renewal.
Can I keep using Mintlify for free?
Starter remains available at $0 per month with 5 editor seats. The terms do not say a canceled Pro plan automatically becomes Starter.
How do I delete my Mintlify account?
Contact Mintlify using the privacy-policy contact details. Mintlify says it will deactivate or delete the account from active databases on request.
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Manually verified on 17 Aug 2026, based on official documentation. If Mintlify changed something, telling us takes one click - a human re-checks every report.