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How do I cancel Microsoft 365?

$1.99 / month $19.99 / year Productivity Microsoft 365 Basic · billed via web, iOS App Store, Google Play, Microsoft account
2 min Self-serve No fee To cancel
Short answer

Cancel Microsoft 365 at account.microsoft.com/services/microsoft365: select the subscription, choose Manage or Cancel subscription, then select I don't want my subscription and complete the prompts. It takes about 2 minutes, and the effective date and any refund eligibility are shown during cancellation. Direct purchases may be eligible for a refund within 30 days of the initial purchase or before first renewal, whichever is sooner.

Cancel Microsoft 365

Opens account.microsoft.com. We are not affiliated with Microsoft 365 and never handle your login.

What you are cancelling

Microsoft's consumer suite for cloud storage, Outlook, Office apps and Copilot features. This guide covers every place the subscription can live - the website, the iPhone and iPad app, and Google Play - plus what happens to refunds, pausing and your data afterwards.

Checked against Microsoft 365's own documentation · Last verified 8 Aug 2026

Step-by-step instructions

1
Use Apple for Apple billing

Microsoft directs App Store purchases to Apple for cancellation and refunds.

How cancelling on iPhone works →

Cheaper swaps

Keep up to $155 a year of that $239.88

Microsoft 365 Premium costs $239.88 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Microsoft 365 plan? Pick it below.

Prices checked 7 Aug 2026
1 option verified by us
Biggest saving workspace.google.com
Gw Google Workspace Google Workspace Business Starter plan $7 / user / month
$155.88 stays with you
every year
$239.88 $84 a year
$84 you pay $155.88 you keep
Cancels in about 5 minutes
Switch to Google Workspace Or read our Google Workspace guide

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · Google Workspace Keep $155.88 a year Switch

Microsoft 365 Premium costs you $239.88 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

M Microsoft 365 Premium · $19.99/month, billed monthly

$239.88
a year if you keep it · $19.99/mo

Not cancelling today? Put it in your calendar.

Tell us when Microsoft 365 renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Microsoft 365's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Direct purchases may be eligible within 30 days of the initial purchase or before first renewal, whichever is sooner, and one recent recurring charge may qualify if cancelled within 30 days. Eligibility is shown during cancellation. Regional rules vary.

Refund possible
Is there a cheaper way to stay?

Microsoft links to plan-switching options during cancellation. After Basic or Personal ends, storage returns to 5 GB OneDrive and 15 GB Outlook.com; Family and Premium reductions also affect shared users.

Free tier exists
Can I pause instead of cancel?

No pause option is documented for consumer Microsoft 365. Turning off recurring billing keeps benefits until the expiration date.

Not available
What happens to my account data?

An over-quota account can lose upload, edit, sync and Outlook.com mail access, and Microsoft may later delete OneDrive files. Closing the Microsoft account is separate, with a selectable 30- or 60-day reopen window before permanent deletion.

Read this first

Avoid the next charge

These verified routes also apply to Microsoft 365.

Frequently asked questions

Answers checked with the steps above
How do I know Microsoft 365 is already cancelled?

If the account shows Turn on recurring billing and an expiry date, renewal is off.

Can I get a Microsoft 365 refund?

Possibly. Direct purchases are evaluated automatically during cancellation.

What happens to OneDrive?

The allowance drops to the free limit, and an over-quota account can lose sync and eventually files.

Does cancellation delete my Microsoft account?

No. Account closure is separate.