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How do I cancel Match?
3 min Self-serve No fee To cancel
Short answer
Cancel a Match-billed plan from Manage Subscription in account settings after entering your password; cancel Apple billing in the App Store. It takes about 3 minutes, and paid access lasts until the current term ends. Subscriptions are generally non-refundable except 3-business-day and other legal rights.
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What you are cancelling
Match.com dating service with Bronze, Silver, Platinum and Diamond subscription packages and a free member mode after paid access ends. This guide covers every place the subscription can live - the website, the iPhone and iPad app, and Google Play - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Use Manage Subscription on match.com when Match bills the plan.
1
Log in on match.com
Sign in to the Match account that pays for the subscription.
2
Open Manage Subscription
Click the gear icon and click Manage Subscription, or open Manage Subscription from Account Settings.
3
Enter your password
Re-enter your password when asked.
4
Turn off auto-renewal
Follow the prompts to cancel the subscription / turn off auto-renewal. Cancelling a subscription turns off auto-renewal. Paid access continues until the then-current term ends.
Use the App Store when Apple bills the plan. Match cannot turn off Apple auto-renewal.
1
Open the App Store
If you subscribed through Apple, Match cannot turn off auto-renewal or issue refunds. Open the App Store on iPhone.
2
Tap Subscriptions, then Cancel Subscription
Tap your profile icon, tap Subscriptions, tap Cancel Subscription, then tap Confirm.
Deleting the Match app or account does not cancel Apple billing.
Use Google Play when Play bills the plan.
1
Open Google Play subscriptions
If you subscribed on Google Play, cancellation is handled by Google. Open Google Play subscriptions on the Google Account that pays for Match.
2
Find Match and cancel
Find the Match subscription, tap Cancel subscription and follow the instructions. Uninstalling the app does not cancel Play billing.
Deleting the Match app or account does not cancel Google Play billing.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after Match
Match has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Tinder Tinder Plus plan Varies at checkout No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Match renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Help says subscriptions are generally non-refundable and points to Terms section 8d. Terms provide a 3-business-day cancel-without-penalty right in listed states, plus death and disability prorations. Apple handles Apple ID refunds. Other written refund or cancel notices go to Match, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225. Virtual items are final. Cancelling auto-renewal does not by itself refund the current term.
Is there a cheaper way to stay?
If you cancel a Platinum subscription, you will not be able to downgrade to Silver or Bronze at this time. After the paid term ends without renewal, the account is in free member mode. Add-on features can be deactivated without cancelling the main subscription and stay active until their end date.
Can I pause instead of cancel?
Match's subscription package help says it does not offer subscription pauses once a package is active. New York special state terms separately allow a written hold of up to one year sent to Match Group Legal, P.O. Box 25472, Dallas, Texas 75225.
What happens to my account data?
Cancelling a subscription turns off auto-renewal and does not by itself hide or delete the profile. Cancelling membership hides profile and photos; data is retained per the Privacy Policy; you can sign in to reactivate. Permanently deleting the account from Manage Account then Delete Account removes matches, messages and profile information and is permanent, with no confirmation email. External Service purchases must still be cancelled in Apple or Google Play.
Frequently asked questions
Does cancelling Match end paid access immediately?
No. Terms say if you cancel, you may continue to use the cancelled service until the end of your then-current subscription term.
Does deleting the Match app cancel billing?
No. Apple and Google purchases must be cancelled in those stores. Website or app Manage Subscription only affects Match-billed plans.
Can I pause Match?
Package help says Match does not offer subscription pauses once a package is active. New York terms describe a written hold of up to one year.
Does Match refund if I cancel auto-renewal?
Generally no. Help points to Terms 8d. Listed states have a 3-business-day cancel right. Apple handles App Store refunds.
What is free member mode?
After a paid term expires, the account is in free member mode. Free members still have limited documented features.
Can I drop from Platinum to Silver?
Help says if you cancel a Platinum subscription, you will not be able to downgrade to Silver or Bronze at this time.
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Manually verified on 31 Aug 2026, based on official documentation. If Match changed something, telling us takes one click - a human re-checks every report.