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How do I cancel Lemon Squeezy?

5% + 50¢ / sale Developer infrastructure Ecommerce · billed via web
5 min Self-serve No fee To cancel
Short answer

Deactivate a Lemon Squeezy store by contacting support; cancel a paid email marketing plan from Settings, then Plans. Email-plan access typically lasts until the end of the billing cycle. Platform and email fees are non-refundable unless Lemon Squeezy expressly says otherwise.

Cancel Lemon Squeezy

Opens docs.lemonsqueezy.com. We are not affiliated with Lemon Squeezy and never handle your login.

What you are cancelling

Merchant-of-record platform for selling digital products and subscriptions. Stripe acquired Lemon Squeezy in 2024; the store dashboard, docs and fees still exist as a separate product. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.

Checked against Lemon Squeezy's own documentation · Last verified 17 Aug 2026

Step-by-step instructions

Ecommerce has no monthly platform fee. A paid email marketing plan is the only self-serve subscription cancel on the merchant side.

1
Cancel a paid email marketing plan from Settings, then Plans

You can download invoices and upgrade, downgrade and cancel your plan. To cancel an email marketing plan go to Settings > Plans. The terms say a cancelled subscription typically stays active until the end of the billing cycle.

2
Ask support to deactivate the store

If you want to deactivate your store, contact the support team from lemonsqueezy.com/help. Public docs do not publish a self-serve Deactivate store button.

3
Export customer data first

After termination you will not have access to the Lemon Squeezy Service or Customer Data. Copy or remove Customer Data before the store is deactivated.

Export store data before asking support to deactivate. After termination Lemon Squeezy promptly deletes Customer Data.

Alternatives

Where people go after Lemon Squeezy

Lemon Squeezy has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.

Prices checked 17 Aug 2026
1 option verified by us
Top pick polar.sh
Polar Polar Pro plan $20 / month
Cancels in about 5 minutes to request Free plan to fall back on
Switch to Polar Or read our Polar guide

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Top pick · $20 / month Polar Switch

Not cancelling today? Put it in your calendar.

Tell us when Lemon Squeezy renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Lemon Squeezy's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

The merchant terms say all fees are non-refundable unless otherwise expressly stated. Lemon Squeezy is not obligated to issue refunds or credits but may do so for seller or affiliate fraud, Lemon Squeezy or seller mistakes, or products that violate the terms. There is no monthly ecommerce fee to refund on the standard plan.

No refunds
Is there a cheaper way to stay?

Email marketing plans can be upgraded, downgraded and cancelled at any time from Settings > Plans. Ecommerce already has no monthly fee. After the agreement ends the merchant must stop using the service.

Read this
Can I pause instead of cancel?

No store-level pause is documented. The merchant FAQ says you can cancel anytime and there are no long-term commitments. Buyers of your products can pause their own subscriptions; that is not a pause of your Lemon Squeezy account.

Not available
What happens to my account data?

After termination, including any transition through the end of the billing cycle, the merchant will not have access to the service or Customer Data stored there. Lemon Squeezy has no obligation to maintain or store Customer Data and will promptly delete or remove it, except as needed to comply with law.

Read this first

Frequently asked questions

Answers checked with the steps above
Is Lemon Squeezy still its own product after the Stripe acquisition?

Yes. Stripe acquired Lemon Squeezy in 2024. The 2026 pricing and docs pages still describe Lemon Squeezy as a separate merchant-of-record product with its own dashboard and fees.

How do I close my Lemon Squeezy store?

Contact support and ask to deactivate the store. The Your Account docs point merchants to the help center for that request.

How do I cancel a paid email plan?

Go to Settings > Plans. Help copy says you can upgrade, downgrade and cancel at any time.

Is there a monthly Lemon Squeezy fee?

Not for ecommerce. Pricing is 5% + 50¢ per transaction. Email marketing is $0 up to 500 subscribers, then a subscriber-based charge.

Will I get a refund?

Merchant fees are non-refundable unless the terms expressly say otherwise. Lemon Squeezy may issue refunds in fraud or mistake cases.

What happens to my data when the store is deactivated?

Export first. After termination you lose access, and Lemon Squeezy promptly deletes Customer Data except where law requires it to keep a copy.