An organization Admin can cancel Laravel Cloud under Settings > Billing > Cancel subscription. It takes about two minutes and the plan stays active through the billing cycle. Remaining compute, resources and custom domains are then terminated, with the final usage invoice processed two days later.
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Managed Laravel application hosting with compute, databases, caches, object storage, queues, domains and team controls. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Open the organization dashboard and review Usage. Plan for the final usage invoice and move any application, database, storage or domain that must remain available.
As an organization Admin, go to Settings > Billing.
Select Cancel subscription and complete the confirmation. Keep the confirmation and billing-cycle end date.
The plan continues through the current billing cycle. Laravel Cloud processes the final invoice two days after termination.
Cancellation terminates remaining compute, resources and custom domains at the end of the cycle. Migrating data and domains first is essential.
Only organization Admins can manage billing and cancel the subscription; Developers cannot access billing settings.
Enterprise and other negotiated subscriptions can have order-specific terms. Laravel's general terms also state a 30-day written non-renewal rule for subscription services, while the current Cloud documentation says an Admin can cancel at any time.
The product documentation says cancellation is available at any time. Laravel's general terms separately mention written notice at least 30 days before a subscription term ends, so contract customers should follow the stricter signed terms.
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Laravel Cloud's terms say paid fees are non-refundable after customer cancellation and no prorated refund is provided for the remaining current term. A pro-rata prepaid refund is only documented when Laravel terminates an account without cause.
An Admin can use Settings > Billing > Change plan, select a lower plan and click Update plan. The higher plan remains active through the cycle. Before downgrading, remove dependencies on features such as higher autoscaling limits or custom-domain allowances that the lower plan does not support.
Laravel Cloud does not document a subscription pause. Scale to Zero can reduce compute charges while supported resources are idle, but it does not stop the plan fee, storage charges or other usage billing.
At the billing-cycle end, remaining environment compute, resources and custom domains are terminated. Basic organization data such as invoices and members remains accessible. Deleting the organization is separate, immediate and permanent and removes all member, application and resource data once invoices are current and no usage charges remain.
An organization Admin opens Settings > Billing, selects Cancel subscription and completes the confirmation.
At the end of the current billing cycle. The final usage invoice is processed two days later.
Remaining compute, resources and custom domains are terminated when the billing cycle ends, so migrate anything that must stay online first.
Not for customer cancellation. The terms say current-term subscription fees are not prorated or refunded.
Yes. An Admin can choose Change plan under Settings > Billing. The downgrade takes effect after the current billing cycle.
Manually verified on 19 Aug 2026, based on official documentation. If Laravel Cloud changed something, telling us takes one click - a human re-checks every report.
