Cancel Koala AI from the Account page: scroll to Customer Portal and click Cancel Plan. It takes about a minute and cancellation takes effect at the end of the current paid term. A refund is available within 15 days only if you have used fewer than 15,000 words and 100 messages.
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AI content and SEO platform that includes KoalaWriter, KoalaChat, image generation, internal linking and publishing integrations. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.
The subscription is managed on the Koala AI Account page through a Stripe-hosted customer portal.
Sign in to Koala AI and go to the Account page.
Scroll down to the Customer Portal section.
Select the Cancel Plan button. Koala AI's terms state that cancellation takes effect at the end of the current paid term.
Buying a different plan automatically cancels the old subscription, resets the subscription date and rolls over leftover credits.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Koala AI Growth costs $2,148 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Koala AI plan? Pick it below.
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Ko Koala AI Growth · $179/month, billed monthly
Tell us when Koala AI renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Koala AI offers a refund when you contact it within 15 days and have used fewer than 15,000 words and fewer than 100 messages. Qualified EU consumers waive the usual withdrawal right when immediate digital delivery starts, but may still request a refund under Koala AI's refund policy.
You can change plans by buying a different plan on the pricing page. Koala AI says this resets the subscription date, automatically cancels the old subscription and rolls over leftover credits. No automatic downgrade to an ongoing free plan after cancellation is documented.
No pause or subscription-hold option is documented on Koala AI's pricing page, cancellation help page or terms.
Cancelling the subscription and terminating the account are separate. An account-termination request deactivates or deletes information from active databases, although Koala AI may retain some information for fraud prevention, troubleshooting, investigations, enforcing its terms or legal requirements. Its privacy policy says personal information is not kept longer than 36 months past account termination unless another retention basis applies.
Open the Account page, scroll to Customer Portal and click Cancel Plan.
At the end of the current paid term.
Yes, if you contact Koala AI within 15 days and have used fewer than 15,000 words and fewer than 100 messages.
You can buy a different plan on the pricing page. Koala AI automatically cancels the old subscription, resets the subscription date and rolls over leftover credits.
Yes. All nine public paid plans offer monthly and annual billing, and annual credits are supplied up front.
No automatic account deletion is documented. Koala AI's policies describe account termination as a separate request.
Manually verified on 12 Aug 2026, based on official documentation. If Koala AI changed something, telling us takes one click - a human re-checks every report.
