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How do I cancel Insightly CRM?

$348 / year SEO & marketing Plus · billed via invoice
5 min plus notice period Self-serve
Short answer

Cancel Insightly CRM by sending non-renewal notice through the email link in Section 12.3 of its terms at least 30 days before the term ends. Access continues through the current term. Insightly provides no refund or credit for ordinary early cancellation.

Cancel Insightly CRM

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What you are cancelling

Customer relationship management platform for sales pipelines, projects and workflow automation. This guide covers every place the subscription can live - team plans - plus what happens to refunds, pausing and your data afterwards.

Checked against Insightly CRM's own documentation · Last verified 13 Aug 2026

Step-by-step instructions

1
Open Section 12.3 of the terms

Use the official cancellation email link in Insightly's Terms of Service.

2
Send non-renewal notice

State that you do not intend to renew and send it at least 30 days before the current subscription term ends.

3
Export before termination

Request your CRM data during the ten days before the effective termination date.

Cheaper swaps

Keep up to $504 a year of that $588

Insightly CRM Professional costs $588 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Insightly CRM plan? Pick it below.

Prices checked 10 Aug 2026
3 options verified by us
Biggest saving hubspot.com
HubSpot HubSpot Starter Customer Platform plan $84 / year
$504 stays with you
every year
$588 $84 a year
$84 you pay $504 you keep
Cancels in about 3 minutes
Switch to HubSpot Or read our HubSpot guide
Cheaper than Insightly CRM close.com
Close Close Solo plan $19 / user / month
$480 stays with you
every year
$588 $108 a year
$108 you pay $480 you keep
Cancels in about 2 minutes Rated Easy to cancel
Switch to Close Or read our Close guide
Cheaper than Insightly CRM pipedrive.com
Pipedrive Pipedrive Lite plan $168 / seat / year
$420 stays with you
every year
$588 $168 a year
$168 you pay $420 you keep

Why this one - Lower-cost sales pipeline CRM

Lower entry price Self-serve cancellation Different project and automation capabilities
Switch to Pipedrive Or read our Pipedrive guide

Compare all 10 verified alternatives to Insightly CRM

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · HubSpot Keep $504 a year Switch

Insightly CRM Professional costs you $588 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

In Insightly CRM Professional · $49/month, billed yearly

$588
a year if you keep it · $49/mo

Not cancelling today? Put it in your calendar.

Tell us when Insightly CRM renews and download a calendar reminder that lands 32 days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Insightly CRM requires 30 days notice - your reminder will land 32 days before the renewal date you enter. Non-renewal notice must reach Insightly at least 30 days before the subscription term ends.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Insightly CRM's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Insightly provides no refunds or credits for ordinary cancellation before the end of a subscription term. A narrow exception applies for termination over Insightly's uncured material breach.

No refunds
Is there a cheaper way to stay?

No automatic free-plan downgrade after cancellation is documented in Insightly's terms.

Read this
Can I pause instead of cancel?

No subscription pause option is documented on Insightly's checked pricing page or Terms of Service.

Not available
What happens to my account data?

Insightly may delete data within 24 hours after termination. Customers may request an export during the ten days before the effective termination date; data cannot otherwise be recovered afterward.

Read this first
Official sources
Everything above is checked against these pages · last verified 13 Aug 2026

Frequently asked questions

Answers checked with the steps above
How much notice does Insightly require?

At least 30 days before the current subscription term ends.

When does Insightly cancellation take effect?

At the end of the current subscription term.

Does Insightly refund an early cancellation?

No refunds or credits are provided for ordinary early cancellation.

How do I export Insightly data?

Request the export during the ten days before the effective termination date.

How fast can Insightly delete data?

The terms say data may be deleted within 24 hours after termination.