Top pick waveapps.com
Wave Accounting Wave Accounting Receipts plan $8 / month
Switch to Wave Accounting
Or read our Wave Accounting guide
How do I cancel FreeAgent?
3 min Self-serve
Short answer
Cancel FreeAgent from the top-right business menu: open Billing, select Cancel My Subscription and confirm. It takes about three minutes and ends access immediately. Export records first. FreeAgent stores the account for one year for possible reactivation, then deletes it automatically.
Opens support.freeagent.com. We are not affiliated with FreeAgent and never handle your login.
What you are cancelling
UK accounting and tax software for small businesses, sole traders, landlords and accountants. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
1
Export records
Export needed data, files, attachments, reports and tax returns before cancelling.
2
Open Billing
Open the business menu in the top-right corner and select Billing.
3
Cancel
Select Cancel My Subscription, choose a reason and confirm.
1
Use level 8 access
Cancellation requires full level 8 access to the FreeAgent account.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after FreeAgent
FreeAgent has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
Wave Accounting Wave Accounting Receipts plan $8 / month Different pricing hellobonsai.com
Bonsai Bonsai Basic plan $15 / month or $108 / year
Switch to Bonsai
Or read our Bonsai guide
Different pricing zipbooks.com
ZipBooks ZipBooks Smarter plan $15 / month
Switch to ZipBooks
Or read our ZipBooks guide
Compare all 8 verified alternatives to FreeAgent
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when FreeAgent renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
FreeAgent does not offer a pro-rata refund for remaining unused subscription time.
Is there a cheaper way to stay?
Subscription details and payment schedule can be edited before cancellation. Eligible bank accounts can provide free access under stated conditions.
Can I pause instead of cancel?
There is no separate pause mode in the checked guide. Cancellation stops payment and permits reactivation within one year.
What happens to my account data?
Access ends immediately. FreeAgent stores the account securely for one year for reactivation, then automatically deletes it.
Official sources
Frequently asked questions
When does FreeAgent access end?
Immediately when cancellation is confirmed.
Can FreeAgent refund unused time?
No. It does not offer pro-rata refunds for the unused period.
How long is FreeAgent data kept?
One year, after which the cancelled account is automatically deleted.
Who can cancel FreeAgent?
A user with full level 8 access.
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Keep this guide honest
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Manually verified on 13 Aug 2026, based on official documentation. If FreeAgent changed something, telling us takes one click - a human re-checks every report.