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How do I cancel dbt Cloud?
3 min Self-serve No fee To cancel
Short answer
Cancel dbt Cloud from Account Settings: an account owner or admin can cancel the account in settings. Month-to-month cancellations take effect on the next monthly anniversary. Fees already paid are non-refundable, and seats removed mid-month are not refunded.
Opens login.dbt.com. We are not affiliated with dbt Cloud and never handle your login.
What you are cancelling
Hosted dbt service for developing, testing, scheduling and documenting SQL data transformations. This is not the open-source dbt Core CLI. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
This is the hosted dbt Cloud / dbt platform product on getdbt.com, not the open-source dbt Core CLI.
1
Sign in as the account owner or an admin
Use login.dbt.com. Terms say an Authorized User with administrative privileges can cancel the Account in settings. Only the account owner can change the card.
2
Open Account settings, then Billing
Click the account name in the left menu and select Account settings. Open Billing under Settings.
3
Cancel the account in settings
Pricing says you can cancel your account at any time on the Account Settings page. Exact button labels are not published; follow the prompts shown there.
4
Note the effective date
For month-to-month subscriptions, termination takes effect on the next monthly anniversary date. Trial cancellations take effect immediately.
Starter is monthly credit card. Enterprise is annual invoice and is not cancelled in the billing UI.
1
Enterprise billing is not in the UI
Enterprise customers pay annually by invoice. Billing changes go through the Solutions Architect or account team.
2
Lower Starter seats without a refund
After deleting users, open Account Settings > Billing, set the developer seat count, fill every payment and billing-address field, and click Update Payment Information. Seats removed mid-month appear on the next invoice and are not refunded.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Cheaper swaps
Keep up to $1,080 a year of that $1,200
dbt Cloud Starter costs $1,200 a year. The saving shown is what stays in your account over the next twelve months.
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dbt Cloud Starter costs you $1,200 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
db dbt Cloud Starter · $100/month, billed monthly
$1,200
a year if you keep it · $100/mo
Your plan
Not cancelling today? Put it in your calendar.
Tell us when dbt Cloud renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Terms state that except as otherwise specified, all fees already paid are non-refundable. Starter seats removed during the month are not eligible for refunds. A prepaid refund is documented only if the client terminates for dbt Labs' uncured material breach.
Is there a cheaper way to stay?
Account Owners can upgrade or downgrade at any time from Account settings > Billing. Starter seats removed mid-month are not refunded. After a Developer-plan overage, later model runs are cancelled until the monthly refresh or an upgrade.
Can I pause instead of cancel?
No subscription pause is documented. To stop usage charges without deleting jobs, open each job's Job Settings > Triggers, disable Run on Schedule, set Continuous Integration Run on Pull Requests to No, and stop API-triggered runs.
What happens to my account data?
Terms say that except as required by law, dbt Labs has no obligation to maintain Client Data more than 90 days after expiration or termination. dbt stores account information, job logs and assets such as run_results.json and manifest.json, not raw warehouse data unless the project's code writes it to logs.
Frequently asked questions
Where do I cancel dbt Cloud?
On your Account Settings page. Terms say an Authorized User with administrative privileges can cancel the Account in settings. Sign in at login.dbt.com first.
When does a monthly cancellation take effect?
On the next monthly anniversary date. A trial cancellation takes effect immediately.
Can I get a refund?
Paid fees are non-refundable. Starter seats removed mid-month are not refunded. A prepaid refund is only documented if you terminate for dbt Labs' uncured material breach.
Does downgrading seats stop this month's charge?
No. Seats are charged upfront. Seats removed during the month show on the next invoice and are not eligible for refunds.
Is this the same as the open-source dbt CLI?
No. dbt Core is the Apache-licensed CLI you run yourself. This guide is the hosted dbt Cloud / dbt platform product on getdbt.com.
How long does dbt keep my data after I cancel?
Terms say dbt Labs has no obligation to keep Client Data more than 90 days after the agreement ends, unless the law requires longer.
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Manually verified on 17 Aug 2026, based on official documentation. If dbt Cloud changed something, telling us takes one click - a human re-checks every report.