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How do I cancel Daily?

Usage-based Developer infrastructure Pay as you go · billed via web
1 min Self-serve No fee To cancel
Short answer

Cancel Daily from the billing interface in the Daily dashboard using Cancel plan. Admins make billing updates. It takes about a minute. Public HTML docs do not say when paid access ends, and they do not publish a cash-refund rule for unused minutes.

Cancel Daily

Opens docs.daily.co. We are not affiliated with Daily and never handle your login.

What you are cancelling

Video and audio APIs billed per participant-minute. 10,000 free minutes each month, then $0.0040 per video participant-minute on the first paid band. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.

Checked against Daily's own documentation · Last verified 24 Aug 2026

Step-by-step instructions

This guide covers Daily Video SDK usage and listed monthly add-ons, not Pipecat Cloud, which has a separate pricing page.

1
Sign in as an Admin

Only Admins can make billing updates. Members cannot.

2
Open the billing interface

Open the Daily dashboard billing interface. Docs link billing at dashboard.daily.co/billing when describing adding a card.

3
Use Cancel plan

The 23 September 2025 changelog added a Cancel plan button to the billing interface. Follow the prompts shown there.

Public HTML docs do not say when usage billing or add-on fees stop after Cancel plan. Daily Terms of Service and Privacy Policy HTML pages are PDF downloads, so this guide does not quote refund or retention clauses from those files.

Cheaper swaps

Keep up to $5,760 a year of that $6,000

Daily Advanced Insights costs $6,000 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Daily plan? Pick it below.

Prices checked 23 Aug 2026
1 option verified by us
Biggest saving mux.com
Mux Mux Launch plan $20 / month
$5,760 stays with you
every year
$6,000 $240 a year
$240 you pay $5,760 you keep

Why this one - Video API. Launch is $20 per month for credits

Billing and Payments under Account Settings Published Launch and Scale credit plans At least 60 days notice; fees non-refundable except material-breach pro-rata
Switch to Mux Or read our Mux guide

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · Mux Keep $5,760 a year Switch

Daily Advanced Insights costs you $6,000 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

Da Daily Advanced Insights · $500/month, billed monthly

$6,000
a year if you keep it · $500/mo

Not cancelling today? Put it in your calendar.

Tell us when Daily renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Daily's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

The public HTML pricing page and dashboard docs do not publish a cash-refund rule for unused minutes or add-on time. Daily's Terms of Service is offered as a PDF download, so this guide does not quote a refund clause from it.

See policy
Is there a cheaper way to stay?

10,000 free participant minutes per month remain listed after you are on usage pricing. Recurring add-ons (Advanced Firewall Control, Healthcare, Advanced Insights) are $500 per month items. Stopping a paid add-on or plan is the Cancel plan control in billing. No separate in-app downgrade label is published beyond that.

Read this
Can I pause instead of cancel?

No subscription pause option is documented in the public HTML pricing page, changelog or dashboard guide. The pricing FAQ asks whether you can set a spending limit or cap usage; that answer was not in the fetched HTML.

Not available
What happens to my account data?

The public HTML pricing FAQ asks about the retention policy around metrics and logs, but the answer was not in the fetched page. Daily's Privacy Policy HTML is a PDF download, so this guide does not quote a retention window from it.

Read this first

Frequently asked questions

Answers checked with the steps above
How do I cancel Daily?

As an Admin, open the dashboard billing interface and use Cancel plan. The 23 September 2025 changelog added that button.

When does cancellation take effect?

Public HTML docs do not say when usage billing or add-on fees stop after Cancel plan.

Does Daily refund unused minutes?

The public HTML pricing and dashboard pages do not publish a cash-refund rule. The Terms of Service is a PDF download and is not quoted here.

Is there a free allowance after I cancel add-ons?

10,000 free participant minutes per month remain listed on the Video SDK pricing page.

Can I pause or cap spend?

No pause control is documented in the fetched HTML. The pricing FAQ asks about a spending limit; that answer was not in the fetched page.