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How do I cancel Cohere?
3 min Self-serve No fee To cancel
Short answer
Stop Cohere API charges from Billing and Usage in the dashboard, then delete the account under Your Profile, Danger Zone, Delete my Account if you want it closed. Production keys are pay-as-you-go, billed at month-end or when charges hit $250. No public refund window is documented for unused API usage.
Opens dashboard.cohere.com. We are not affiliated with Cohere and never handle your login.
What you are cancelling
Enterprise AI platform whose developer API offers Command, Embed and Rerank models. Production keys are billed pay-as-you-go. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Self-serve Production usage is billed from the dashboard. There is no published Cancel subscription button.
1
Open Billing and Usage
Sign in to dashboard.cohere.com and open Billing and Usage. Payment methods and the spending-limit tab live here.
2
Stop further Production charges
Set or lower the monthly spending limit and stop using Production API keys. Official docs do not publish a Cancel subscription button because Production usage is pay-as-you-go.
3
Delete the account if you want it closed
Select Your Profile, open the Danger Zone tab, and click Delete my Account. You can also request User ID deletion by email.
Organizations share one billing portal. Only Owners complete the Go to Production workflow.
1
Use an organization Owner for Production billing
A Production key requires Owner privileges. Personal accounts cannot add members until they belong to an organization.
2
Handle enterprise contracts with sales
North, Compass, private deployments and committed Model Vault terms follow the customer's agreement, not the self-serve Danger Zone path.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where people go after Cohere
Cohere has no fixed list price to compare against - these are the tools people move to, each with a verified cancellation guide.
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Not cancelling today? Put it in your calendar.
Tell us when Cohere renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
No public refund window is documented for unused pay-as-you-go API usage. The Terms of Use say an interruption of service does not require a refund.
Is there a cheaper way to stay?
There is no paid-to-free plan toggle. Using only a Trial key returns you to free, rate-limited usage. Deleting the account closes the Platform login.
Can I pause instead of cancel?
No pause option is documented. Lowering the spending limit or stopping Production key use is the documented way to avoid further charges.
What happens to my account data?
Delete the account from Your Profile, Danger Zone, Delete my Account. Personal information is kept while needed, including while an account exists. For Enterprise Users, Platform inputs and outputs are generally retained 30 days.
Frequently asked questions
Is there a monthly Cohere subscription to cancel?
Self-serve Production usage is pay-as-you-go. There is no published Cancel subscription button. Stop Production use, set a spending limit, or delete the account.
When am I billed for Cohere?
Trial keys are free. Production keys are billed at the end of every calendar month or when outstanding balances reach $250.
How do I delete my Cohere account?
Your Profile, then the Danger Zone tab, then Delete my Account. You can also email a request to delete the User ID.
Can I get a refund for unused tokens?
No public unused-usage refund is documented.
Are North or Compass the same as the API?
No. They are enterprise workplace and search products with custom pricing.
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Keep this guide honest
Did these steps still work?
Manually verified on 17 Aug 2026, based on official documentation. If Cohere changed something, telling us takes one click - a human re-checks every report.