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How do I cancel Close?

$19 / month $108 / year SEO & marketing Solo · billed via web
2 min Self-serve No fee To cancel
Short answer

Cancel Close as an Admin from Settings, Billing, Plan, then Cancel your account. It takes about two minutes, and access continues until the end of the current billing period. Close offers a 30-day money-back guarantee, while other fees are non-refundable.

Cancel Close

Opens help.close.com. We are not affiliated with Close and never handle your login.

What you are cancelling

Sales CRM with email, calling, SMS, workflows and AI features. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.

Checked against Close's own documentation · Last verified 13 Aug 2026

Step-by-step instructions

1
Open Billing

Sign in as an Admin and go to Settings, Billing, then Plan.

2
Choose Cancel your account

Select Cancel your account and complete the confirmation shown in Close.

Cheaper swaps

Keep up to $504 a year of that $588

Close Essentials costs $588 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Close plan? Pick it below.

Prices checked 10 Aug 2026
3 options verified by us
Biggest saving hubspot.com
HubSpot HubSpot Starter Customer Platform plan $84 / year
$504 stays with you
every year
$588 $84 a year
$84 you pay $504 you keep
Cancels in about 3 minutes
Switch to HubSpot Or read our HubSpot guide
Cheaper than Close pipedrive.com
Pipedrive Pipedrive Lite plan $168 / seat / year
$420 stays with you
every year
$588 $168 a year
$168 you pay $420 you keep

Why this one - Lower entry price for sales CRM

Lower displayed entry price Visual sales pipeline The $14 rate requires annual billing and the feature set differs
Switch to Pipedrive Or read our Pipedrive guide
Same price apollo.io
Apollo.io Apollo.io Basic plan $49 / seat / month billed annually
Same listed entry price

Why this one - Prospect data and outreach in one platform

Large B2B prospect database Free fallback Higher entry price than Close
Switch to Apollo.io Or read our Apollo.io guide

Compare all 10 verified alternatives to Close

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · HubSpot Keep $504 a year Switch

Close Essentials costs you $588 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

Cl Close Essentials · $49/month, billed monthly

$588
a year if you keep it · $49/mo

Not cancelling today? Put it in your calendar.

Tell us when Close renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Close's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Close advertises a 30-day money-back guarantee after purchase. Its terms otherwise state that fees are non-refundable.

Refund possible
Is there a cheaper way to stay?

Plan downgrades take effect at the end of the current billing period.

Read this
Can I pause instead of cancel?

No pause option for an active paid subscription is documented on Close's checked pricing, billing-help or terms pages.

Not available
What happens to my account data?

Close recommends exporting before cancellation and says account content remains retrievable for 30 days after termination.

Read this first

Frequently asked questions

Answers checked with the steps above
Who can cancel Close?

A user assigned the Admin role can cancel the account.

When does Close cancellation take effect?

At the end of the current monthly or annual billing period; access continues until then.

Can I undo a Close cancellation?

Yes. During the remaining billing period, use Settings, Plan, then Undo Cancellation.

Does Close refund subscriptions?

Close advertises a 30-day money-back guarantee; its terms otherwise call fees non-refundable.

How long can I retrieve Close data after cancellation?

Close's terms state that content remains retrievable for 30 days after account termination.