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How do I cancel Clay?

$185 / month $2,004 / year SEO & marketing Launch · billed via web, invoice
3 min Self-serve
Short answer

End a paid Clay plan from the profile menu, Settings and Plans & billing. Select Change plan or Switch plan, choose Free and confirm. Paid credits remain usable through the current billing cycle, then the workspace moves to Free. Clay recommends downgrading instead of full cancellation when long-term data preservation matters.

Cancel Clay

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What you are cancelling

GTM data-enrichment and workflow platform for prospecting and CRM automation. This guide covers every place the subscription can live - the website - plus what happens to refunds, pausing and your data afterwards.

Checked against Clay's own documentation · Last verified 13 Aug 2026

Step-by-step instructions

1
Open Plans and billing

Select the profile picture in the top-right corner, open Settings and select Plans & billing.

2
Change the plan

Select Change plan or Switch plan to open the available tiers.

3
Choose Free

Select the Free plan and confirm the downgrade. Review the effective date before finishing.

4
Use remaining credits

Use excess data credits before the current billing cycle ends, when the lower Free-plan limit applies.

Cheaper swaps

Keep up to $5,244 a year of that $5,352

Clay Growth costs $5,352 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Clay plan? Pick it below.

Prices checked 13 Aug 2026
3 options verified by us
Biggest saving close.com
Close Close Solo plan $19 / user / month
$5,244 stays with you
every year
$5,352 $108 a year
$108 you pay $5,244 you keep

Why this one - Sales CRM with built-in outreach

CRM and communication together Simpler sales workflow Not a data-enrichment platform
Switch to Close Or read our Close guide
Cheaper than Clay attio.com
At Attio Attio Plus plan $35 / user / month billed annually
$4,932 stays with you
every year
$5,352 $420 a year
$420 you pay $4,932 you keep

Why this one - Lower-cost collaborative CRM

Much lower entry price Free plan available Less enrichment workflow depth
Switch to Attio Or read our Attio guide
Cheaper than Clay apollo.io
Apollo.io Apollo.io Basic plan $49 / seat / month billed annually
$4,764 stays with you
every year
$5,352 $588 a year
$588 you pay $4,764 you keep

Why this one - Prospect data and outreach

Lower entry price Large B2B database Fewer custom enrichment workflows
Switch to Apollo.io Or read our Apollo.io guide

Compare all 6 verified alternatives to Clay

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · Close Keep $5,244 a year Switch

Clay Growth costs you $5,352 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

Cl Clay Growth · $446/month, billed yearly

$5,352
a year if you keep it · $446/mo

Not cancelling today? Put it in your calendar.

Tell us when Clay renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Clay's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Clay does not publish a general subscription-refund window in its plan and cancellation documentation. Purchased domains do not receive partial refunds when canceled before the annual term ends.

See policy
Is there a cheaper way to stay?

A downgrade keeps tables, flows and configurations intact with Free-plan limits. Excess data credits remain usable until the current cycle ends.

Read this
Can I pause instead of cancel?

Clay does not document a subscription-billing pause. Downgrading to Free is the documented lower-cost option.

Read this
What happens to my account data?

Clay says data remains stored after cancellation, but long-term retention is not guaranteed after extended inactivity. It recommends a downgrade instead of full cancellation when preservation matters.

Read this first

Frequently asked questions

Answers checked with the steps above
How do I cancel Clay?

Open Settings and Plans & billing, select Change plan or Switch plan, choose Free and confirm.

What happens to Clay credits after cancellation?

Excess data credits remain available until the current cycle ends, then the Free-plan limit applies.

Does Clay delete data after cancellation?

Clay says data remains stored, but does not guarantee long-term retention after extended inactivity.

Can I pause Clay?

No billing pause is documented. Clay recommends downgrading when data preservation matters.