How do I cancel Bunny.net?
Close Bunny.net from Account Settings after deleting every Pull Zone and Storage Zone: choose Close My Account, pick a reason, then Close My Account Forever. It takes a few minutes once zones are gone, and closure is permanent. Prepaid credit is not refunded.
Opens dash.bunny.net. We are not affiliated with Bunny.net and never handle your login.
Pay-as-you-go edge platform. Bunny CDN and other bunny.net products bill from one prepaid account with a $1 monthly minimum while zones are active. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Deleting zones stops the $1 monthly minimum even if you keep the account. Closing the account is separate and permanent.
Delete all Pull Zones and Storage Zones and download files you want to keep. The FAQ also says to delete Video Libraries. You cannot close with a negative balance or an unconfirmed email.
In Account Settings click Close My Account, or go to dash.bunny.net/account/settings/close.
Choose a reason for closing the account.
Click Close My Account Forever. Bunny.net says this is permanent, deletes all data, and does not refund the account balance.
Closing the account does not refund remaining prepaid credit.
Subaccounts cannot update Account Details or recharge. The team account owner must handle Billing.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Not cancelling today? Put it in your calendar.
Tell us when Bunny.net renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelTerms say payments are prepaid and not refundable. The close-account docs say the remaining balance cannot be refunded. Support may review a mistaken payment, or a payment made within one month of signup when the balance has not been used.
There is no paid-to-free plan switch. You can change a Pull Zone's pricing tier and enabled regions on that zone's Pricing page at any time. Closing the account is the documented way to end the account.
There is no named subscription pause. Remove all Zones and Video Libraries to avoid the $1 monthly minimum. Credits do not expire.
Closing the account permanently deletes all data. Personal data is removed after the contract ends or the account is deregistered, except records kept for unpaid balances or tax law. Unpaid accounts can lose storage data; the FAQ says that happens after 2 months of non-payment.
Frequently asked questions
How do I stop Bunny.net charges?
Delete all zones so the $1 monthly minimum stops, disable Auto-Recharge, and close the account if you want it removed.
Can unused credit be refunded?
Usually no. Closing the account does not refund the balance. Support may review a mistaken payment or an unused top-up within one month of signup.
Does adding a card start automatic charges?
No. Automatic charges run only if Auto-Recharge is enabled after at least one manual payment.
Why was I charged $1 with almost no traffic?
Accounts with active zones have a $1 monthly minimum. Usage below $1 is rounded up to $1 for that month.
What if Close My Account is greyed out?
Confirm the email, clear a negative balance, and delete all zones. Backend erasure can take hours or days before the button works.
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Manually verified on 17 Aug 2026, based on official documentation. If Bunny.net changed something, telling us takes one click - a human re-checks every report.