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Can I get a Salesforce Sales Cloud refund?

Checked against Salesforce Sales Cloud's own documentation · Last verified 10 Aug 2026

Salesforce's Master Subscription Agreement states that payment obligations are non-cancelable and paid fees are non-refundable except where the agreement specifically says otherwise.

Case by case

Official sources

Everything above is checked against these pages · last verified 10 Aug 2026

Salesforce Master Subscription Agreement salesforce.com

Refund questions

From the verified Salesforce Sales Cloud guide

Can I get a refund?

Salesforce's MSA says paid fees are generally non-refundable and obligations are non-cancelable.