Can I get a Polar refund?
Can I get a Polar refund?
Polar does not document a refund of unused Pro, Growth or Scale monthly fees. Merchant transaction fees are not returned when a customer is refunded. Polar does not charge a fee to migrate customers to another provider. Disputes cost $15 each.
- Cancellation fee
- None for migration
Refund questions
Will Polar refund unused time on Pro, Growth or Scale?
Polar does not document a refund of unused paid-plan months.
What happens to payouts when I leave?
Payouts are paused for 120 days to cover refunds and chargebacks, then you can withdraw the remaining balance.