Can I get a Neon refund?

Checked against Neon's own documentation · Last verified 6 Aug 2026

Neon publishes no refund policy. Paid plans are usage-based, invoiced monthly in arrears, so you only pay for usage already consumed rather than prepaying; the SLA states service credits for downtime never entitle you to a refund.

See policy

Cancellation fee: None

Official sources

Everything above is checked against these pages · last verified 6 Aug 2026

Neon pricing neon.com Neon platform terms neon.com

Refund questions

From the verified Neon guide

Can I get a refund for what I already paid?

Neon publishes no refund policy. Because billing is usage-based and in arrears with no monthly minimum, you only ever pay for usage already consumed.