Can I get a Groq refund?

Q: Can I get a refund?

Refunds are case by case via support@groq.com. Fees are otherwise non-cancellable unless required by law. Service Credits are not refundable.

Checked against Groq's own documentation · Last verified 17 Aug 2026

Refunds are handled case by case through [email protected]. The Services Agreement says the obligation to pay Fees is non-cancellable unless required by law. Billing inaccuracies reviewed in Groq's favor are credited as Cloud Services credit. Service Credits are not redeemable or refundable and expire 1 year after purchase or issuance, or immediately if the account is closed.

Case by case

Cancellation fee: None documented

Official sources

Everything above is checked against these pages · last verified 17 Aug 2026

Billing FAQs - GroqDocs console.groq.com Groq Services Agreement console.groq.com Groq Service Credit Terms console.groq.com

Refund questions

From the verified Groq guide

Can I get a refund?

Refunds are case by case via [email protected]. Fees are otherwise non-cancellable unless required by law. Service Credits are not refundable.

How do I delete my Groq account?

Ask Groq to delete the account and personal information via [email protected]. Closing the account expires unused Service Credits.