Can I get a ElevenLabs refund?
Help docs allow a refund if the request is filed within 14 days of payment and no credit quota was used in that period. Email [email protected] from the account email. The Terms also say a mid-period cancel does not refund fees already paid, and that sales are otherwise final. App Store and Google Play refunds go through Apple or Google.
- Cancellation fee
- None documented
Refund questions
When does an ElevenLabs cancel take effect?
At the end of the current billing cycle. The account then moves to the free plan and unused subscription credits are lost.
Can I get a refund from ElevenLabs?
Help docs allow a refund if you request it within 14 days of payment and used no credit quota in that period, by emailing [email protected]. Store purchases must be refunded through Apple or Google.
What happens to unused credits after I cancel?
Unused subscription credits are forfeited when the cancel takes effect. Pay As You Go top-up credits are separate and last 12 months.