Can I get a Datadog refund?
Can I get a Datadog refund?
Self-serve billing docs do not offer a general refund window. The Master Subscription Agreement refunds a pro rata share of unused prepaid amounts only if the customer terminates for the availability commitment or for cause, or Datadog terminates an infringing service. Otherwise committed fees for the full Order term remain payable.
- Cancellation fee
- None documented
Official sources
Refund questions
Can I get a Datadog refund?
Not as a general self-serve policy. The subscription agreement only refunds unused prepaid amounts in listed termination cases. Otherwise committed fees stay payable.