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Can I get a ChatGPT refund?

Checked against ChatGPT's own documentation · Last verified 6 Aug 2026

Subscription fees are non-refundable, with documented exceptions: EU, UK and Turkey residents get a prorated refund when cancelling within 14 days of purchase, and accidental purchases are generally refundable if reported within 14 days. Web and Google Play refund requests go through the chat widget on help.openai.com while logged in (5–7 business days for web, about 10 for Play). Apple-billed purchases are refunded only by Apple.

Refund possible

Cancellation fee: None

Official sources

Everything above is checked against these pages · last verified 6 Aug 2026

How to cancel your Apple subscription for ChatGPT - OpenAI Help help.openai.com How do I request a refund for my ChatGPT subscription? - OpenAI Help help.openai.com

Refund questions

From the verified ChatGPT guide

Can I get a refund?

Fees are non-refundable, but EU, UK and Turkey residents get a prorated refund when cancelling within 14 days of purchase, and accidental purchases are generally refundable if reported within 14 days. Apple-billed purchases are refunded by Apple.