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Can I get a Canva refund?

Checked against Canva's own documentation · Last verified 6 Aug 2026

Can I get a Canva refund?

In most cases Canva subscriptions are not refundable, as set out in Canva's Terms of Use, but Canva states it reviews every refund request case by case. Approved refunds take about 5-10 business days on credit cards and 3-5 on PayPal. Subscriptions billed through the Apple App Store must be refunded by Apple directly; Canva cannot process those.

Case by case
Cancellation fee
None
Official sources
Everything above is checked against these pages · last verified 6 Aug 2026

Refund questions

From the verified Canva guide
Can I get a refund from Canva?

In most cases subscriptions are not refundable per Canva's Terms of Use, but Canva reviews every request case by case. Apple-billed subscriptions are refunded by Apple only. Note that App Store prices also differ from web prices (Canva Pro is $18 a month on the US App Store).