Cancel a WordPress.com plan from Billing, then Active Upgrades, by clicking Cancel in Cancel subscription. It takes about 2 minutes and the plan stays active until expiry. Canceling does not refund; annual plans have 14 days and monthly plans have 7 days if you remove the plan and claim the refund.
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Hosted WordPress platform with managed hosting, themes, plugins and Commerce tools. This is Automattic WordPress.com, not self-hosted WordPress.org. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Canceling stops auto-renewal. Removing the subscription ends it immediately and is required for an eligible refund or to delete the site.
Hover over your name, select My WordPress.com account, then open Billing.
Select Active Upgrades and click the subscription to open Purchase Settings.
Scroll to the bottom and click Cancel in the Cancel subscription section. Review what you will lose, select both confirmation checkboxes, then click Cancel subscription.
Finish the survey until you receive confirmation. Canceling disables auto-renewal. The subscription stays active until its expiry date.
Domains, email and add-ons are separate purchases and must be canceled individually.
Only the user who purchased the subscription can cancel it. If another site member bought the plan, they must cancel from their account, or contact support if the form errors.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
WordPress.com Premium costs $216 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different WordPress.com plan? Pick it below.
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Tell us when WordPress.com renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Canceling does not issue a refund. To claim an eligible refund, select Remove plan and claim refund, then Continue removal. Annual, two-year and three-year plans are refundable within 14 days of purchase or renewal. Monthly plans are refundable within 7 days. Refunds are not prorated. Refunds usually take 7 to 10 business days.
Within the refund period you can downgrade immediately and receive the price difference. After the refund period, schedule a downgrade from Change plan. The current plan stays active until the renewal date, then the lower plan starts. Canceling entirely returns the site to a free WordPress.com site.
WordPress.com documents no plan pause. Turning off Enable auto-renew or canceling keeps the plan active until expiry.
Canceling a plan does not delete the site. Posts, pages and media stay. The site reverts to a free site with ads, a .wordpress.com address, and free storage limits. Deleting a site is separate: remove purchases first, then Settings, Delete site. A deleted site can be restored for 30 days.
No. Canceling stops auto-renewal and the plan stays active until its expiry date. Removing the subscription ends it immediately.
Annual and multi-year plans: 14 days. Monthly plans: 7 days. You must remove the plan and claim the refund. Canceling alone does not refund.
The site is not deleted. It becomes a free WordPress.com site with ads and a .wordpress.com address. Plugins are removed if you drop to free.
No pause option is documented. Turn off auto-renew or cancel and keep using the plan until expiry.
You must remove paid purchases first. Deleting the site is a separate, permanent step.
No. This guide is Automattic WordPress.com hosting. WordPress.org is self-hosted software. Jetpack can appear on statements for other Automattic products.
Manually verified on 17 Aug 2026, based on official documentation. If WordPress.com changed something, telling us takes one click - a human re-checks every report.
