Top pick webflow.com
Webflow Webflow Basic plan $15 / month, billed yearly Higher listed entry price
Why this one - Visual site platform with a Starter downgrade path
Switch to Webflow
Or read our Webflow guide
How do I cancel WordPress.com?
2 min Self-serve No fee To cancel
Short answer
Cancel a WordPress.com plan from Billing, then Active Upgrades, by clicking Cancel in Cancel subscription. It takes about 2 minutes and the plan stays active until expiry. Canceling does not refund; annual plans have 14 days and monthly plans have 7 days if you remove the plan and claim the refund.
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What you are cancelling
Hosted WordPress platform with managed hosting, themes, plugins and Commerce tools. This is Automattic WordPress.com, not self-hosted WordPress.org. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
Canceling stops auto-renewal. Removing the subscription ends it immediately and is required for an eligible refund or to delete the site.
1
Open My WordPress.com account, then Billing
Hover over your name, select My WordPress.com account, then open Billing.
2
Open Active Upgrades
Select Active Upgrades and click the subscription to open Purchase Settings.
3
Click Cancel in Cancel subscription
Scroll to the bottom and click Cancel in the Cancel subscription section. Review what you will lose, select both confirmation checkboxes, then click Cancel subscription.
4
Complete the cancellation survey
Finish the survey until you receive confirmation. Canceling disables auto-renewal. The subscription stays active until its expiry date.
Domains, email and add-ons are separate purchases and must be canceled individually.
1
Only the purchaser can cancel
Only the user who purchased the subscription can cancel it. If another site member bought the plan, they must cancel from their account, or contact support if the form errors.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Alternatives
Where the $108 could go instead
WordPress.com Personal costs $108 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different WordPress.com plan? Pick it below.
Webflow Webflow Basic plan $15 / month, billed yearly Free plan wix.com
Wix Wix Light plan $24 / month Higher listed entry price
Why this one - Hosted website builder with a 14-day new-plan refund
Switch to Wix
Or read our Wix guide
Higher price squarespace.com
Squarespace Squarespace Basic plan From $19 / month, billed annually Higher listed entry price
Why this one - Design-led site builder with commerce plans
Switch to Squarespace
Or read our Squarespace guide
Compare all 10 verified alternatives to WordPress.com
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
WordPress.com Personal costs you $108 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
W WordPress.com Personal · $9/month, billed monthly
$108
a year if you keep it · $9/mo
Not cancelling today? Put it in your calendar.
Tell us when WordPress.com renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelCan I get my money back?
Canceling does not issue a refund. To claim an eligible refund, select Remove plan and claim refund, then Continue removal. Annual, two-year and three-year plans are refundable within 14 days of purchase or renewal. Monthly plans are refundable within 7 days. Refunds are not prorated. Refunds usually take 7 to 10 business days.
Is there a cheaper way to stay?
Within the refund period you can downgrade immediately and receive the price difference. After the refund period, schedule a downgrade from Change plan. The current plan stays active until the renewal date, then the lower plan starts. Canceling entirely returns the site to a free WordPress.com site.
Can I pause instead of cancel?
WordPress.com documents no plan pause. Turning off Enable auto-renew or canceling keeps the plan active until expiry.
What happens to my account data?
Canceling a plan does not delete the site. Posts, pages and media stay. The site reverts to a free site with ads, a .wordpress.com address, and free storage limits. Deleting a site is separate: remove purchases first, then Settings, Delete site. A deleted site can be restored for 30 days.
Frequently asked questions
Does canceling WordPress.com end the plan immediately?
No. Canceling stops auto-renewal and the plan stays active until its expiry date. Removing the subscription ends it immediately.
Can I get a refund?
Annual and multi-year plans: 14 days. Monthly plans: 7 days. You must remove the plan and claim the refund. Canceling alone does not refund.
What happens to my site after the plan ends?
The site is not deleted. It becomes a free WordPress.com site with ads and a .wordpress.com address. Plugins are removed if you drop to free.
Can I pause a WordPress.com plan?
No pause option is documented. Turn off auto-renew or cancel and keep using the plan until expiry.
Does deleting the site cancel billing?
You must remove paid purchases first. Deleting the site is a separate, permanent step.
Is this the same as WordPress.org or Jetpack?
No. This guide is Automattic WordPress.com hosting. WordPress.org is self-hosted software. Jetpack can appear on statements for other Automattic products.
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Keep this guide honest
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Manually verified on 17 Aug 2026, based on official documentation. If WordPress.com changed something, telling us takes one click - a human re-checks every report.