Cancel Tella from workspace Settings: open Plans & Billing, click Manage, then Cancel Subscription in Stripe and confirm. It takes about 2 minutes; cancellation is scheduled after the billing period listed on the Stripe page. First-time purchases can be refunded within 14 days; ordinary renewals are not.
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Screen recorder, AI video editor and hosting for product videos, billed per Owner or Member seat. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Billing runs through Stripe from Plans & Billing. There is no documented app-store subscription to cancel.
Click your workspace name in the top left, then click Settings.
Click Plans & Billing in the sidebar.
Tella redirects you to the Stripe portal.
Cancellations are scheduled after the end of the billing period listed on the Stripe confirmation page. Once you click cancel, you will not be billed again after that date.
Every Owner and Member is a billable seat. Viewers are free. Adding or removing members prorates the current period.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Tella Premium costs $228 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Tella plan? Pick it below.
Loom Loom Business plan $18 / user / month Why this one - Team video messaging with a Starter plan after cancel
VEED VEED Lite plan $19 / month Why this one - Browser video editor and recorder
Descript Descript Hobbyist plan $24 / person / month Why this one - Transcript-first audio and video editor
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Te Tella Premium · $19/month, billed yearly
Tell us when Tella renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Full refund within 14 days of the initial paid-plan purchase, no questions asked. Outside that window, Tella may refund billing errors, unresolved technical issues that prevented use, and accidental renewals requested within 7 days of the renewal date. Ordinary renewals are not refunded. Request a refund through Tella support with the account email, charge date and amount. Approved refunds typically process in 5-10 business days.
When the subscription ends you keep existing videos (view and share) but cannot record, edit or export until you resubscribe. There is no documented permanent free recording plan. Deleting the account cancels Stripe immediately and permanently deletes videos.
Tella does not currently offer an option to pause a subscription. Cancel instead; access continues until the end of the current billing period, and videos remain while the subscription is inactive.
Cancelling the subscription does not delete videos. Deleting the account from Settings, Profile, Delete account permanently deletes the account and all videos and immediately cancels any active Tella subscription. That cannot be undone.
Workspace name, Settings, Plans & Billing, Manage, then Cancel Subscription in Stripe and confirm.
Cancellation is scheduled after the end of the billing period shown on the Stripe confirmation page. You keep existing videos; recording, editing and export stop until you resubscribe.
Yes within 14 days of the first paid purchase. Accidental renewals have a 7-day window. Ordinary renewals are not refunded.
No. Tella does not offer pausing. Cancel and resubscribe later; videos stay.
Yes. Account deletion cancels the Stripe subscription immediately and deletes all videos.
Manually verified on 22 Aug 2026, based on official documentation. If Tella changed something, telling us takes one click - a human re-checks every report.
