Shortwave Shortwave Business plan $30 / seat / month
How do I cancel Superhuman?
Cancel Superhuman Mail from superhuman.com/admin or by opening Command with Cmd+K or Ctrl+K and choosing Cancel Subscription. It takes about 2 minutes, and access continues through the paid term. Superhuman says payments are non-refundable; annual Mail customers can ask [email protected] for a remainder refund that ends access.
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Superhuman Mail is the fast email client for Gmail and Microsoft 365. After the Superhuman and Coda combination, Mail remains a standalone product. Superhuman Docs is a different subscription. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Step-by-step instructions
This guide is Superhuman Mail, not Superhuman Docs (former Coda).
For an individual Superhuman Mail subscription, log in at superhuman.com/admin, or in the Mail app press Cmd+K (Mac) or Ctrl+K (Windows) and choose Cancel Subscription.
Complete the prompts shown there. Access continues through the current paid term.
Use the Grammarly Superhuman Subscription page only when Mail is billed as part of the Superhuman suite.
A member of a non-contracted team should ask the admin to cancel. Alternatively press Cmd+K or Ctrl+K and choose Billing Support so Superhuman can cancel the seat and remove the member. Admins remove members with Manage Team or at superhuman.com/admin.
Contracted team users must reach out to their Customer Success Manager to cancel.
If Mail is part of the Superhuman suite rather than a standalone Mail plan, cancel from the Subscription page at account.grammarly.com/superhuman/subscription: scroll to Cancel Subscription and confirm. That path applies across bundled Superhuman products.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Where the $360 could go instead
Superhuman Starter costs $360 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Superhuman plan? Pick it below.
Shortwave Shortwave Business plan $30 / seat / month No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Superhuman Starter costs you $360 a year
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Su Superhuman Starter · $30/month, billed monthly
Not cancelling today? Put it in your calendar.
Tell us when Superhuman renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Refunds, downgrades, pausing and your data
Four questions people ask before they cancelSuperhuman's terms say payments are non-refundable and unused subscription periods are not refunded. The Superhuman Mail annual-plan article is more specific: you can keep Mail until the annual period ends, or email [email protected] to request a remainder refund that ends Mail access.
Standalone Mail plans are Starter, Business, and Enterprise. After a Paid Subscription is canceled, Superhuman's terms say the account converts to a Free Subscription at the end of the current billing cycle. Suite customers change period from the Subscription page with Update plan.
No subscription pause option is documented in the Mail cancellation article, annual-plan article, or Superhuman terms.
Canceling a paid plan is not the same as deleting the account. For Superhuman Mail data rights, official help says to contact [email protected] to delete, access, or correct data. Uninstalling the app does not cancel billing.
Frequently asked questions
Is this Superhuman Docs or Superhuman Mail?
This guide is Superhuman Mail. Superhuman Docs is the former Coda product and has its own cancel path. The Superhuman Suite is billed separately on the Grammarly Superhuman Subscription page.
How do I cancel Superhuman Mail?
Individuals use superhuman.com/admin or Cmd+K / Ctrl+K then Cancel Subscription. Team members ask an admin or Billing Support. Contracted teams contact their Customer Success Manager.
When does access end?
You keep Mail through the current paid term. Superhuman's terms then convert the account to a Free Subscription.
Can I get a refund on an annual Mail plan?
You can finish the year you paid for, or ask [email protected] for a remainder refund that ends Mail access. The general terms otherwise say payments are non-refundable.
Does deleting the app cancel Superhuman?
No. Removing the Mac, Windows, iOS, or Android app does not cancel the subscription.
How do I delete Mail data?
Contact [email protected]. Account deletion is separate from canceling the paid plan.
Did these steps still work?
Manually verified on 17 Aug 2026, based on official documentation. If Superhuman changed something, telling us takes one click - a human re-checks every report.