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How do I cancel Statsig?

$150 / month Developer infrastructure Pro · billed via web, invoice
5 min Self-serve
Short answer

Cancel Statsig Pro by emailing written notice to [email protected] before the monthly term ends. It takes about 5 minutes to send and stops the next renewal. Statsig does not publish a Pro refund or post-cancellation data policy, so export required data first.

Cancel Statsig

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What you are cancelling

Product development platform combining feature flags, experimentation, product analytics, and session replay. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.

Checked against Statsig's own documentation · Last verified 13 Aug 2026

Step-by-step instructions

1
Review Usage & Billing

Sign in to the Statsig Console, open Project Settings, and select Usage & Billing to review the billed Pro project and current usage.

2
Export required project data

Statsig does not publish a post-cancellation project-retention policy. Export anything you need before ending the subscription.

3
Email written cancellation notice

Send written notice to [email protected] before the current monthly term ends. Statsig says notices are effective when receipt is electronically confirmed, so keep that confirmation.

The public Usage & Billing documentation covers monitoring, not cancellation. Do not assume that deleting a project cancels billing.

Alternatives

Where the $1,800 could go instead

Statsig Pro costs $1,800 a year. Here is how one tool people move to after Statsig compares.

Prices checked 13 Aug 2026
1 option verified by us
LaunchDarkly LaunchDarkly Foundation plan $10 / additional service connection / month
Different pricing model

Why this one - Feature and agent control platform

Much lower listed entry price Feature management and experimentation Verified self-service cancellation guide Usage and connection pricing differs from Statsig Pro
Switch to LaunchDarkly Or read our LaunchDarkly guide

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Top pick · $10 / additional service connection / month LaunchDarkly Switch

Statsig Pro costs you $1,800 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

St Statsig Pro · $150/month, billed monthly

$1,800
a year if you keep it · $150/mo

Cancellation message

Statsig takes cancellations as a written request - send this to [email protected].

Subject: Cancellation notice for [your plan name]

Hello,

This is written notice that I am cancelling the Statsig subscription ([your plan name]) for the account [your account email] at the end of the current monthly term, on or around [desired end date]. Please confirm receipt and that the subscription will not renew.

Thank you,
[your full name]

Everything you type stays in your browser - nothing is stored or sent anywhere.

Not cancelling today? Put it in your calendar.

Tell us when Statsig renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Statsig's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

The self-service Terms do not publish a standard refund policy. Enterprise fees are non-refundable, payment obligations are non-cancelable, and the Order Form amount cannot be reduced during the term.

See policy
Is there a cheaper way to stay?

Statsig has a free Developer tier, but the official public sources do not document whether cancelling Pro automatically downgrades the project, when paid features end, or what happens to prior project configuration.

Read this
Can I pause instead of cancel?

No subscription pause option is documented in the official pricing, FAQ, self-service Terms, or Enterprise Terms pages.

Not available
What happens to my account data?

The pricing page states one year of raw event-data retention on Developer and unlimited retention on Pro, with custom retention on Enterprise. Official public sources do not document post-cancellation project or account retention and deletion behavior.

Read this first

Frequently asked questions

Answers checked with the steps above
Where do I cancel Statsig Pro?

Email written cancellation notice to [email protected] before the current monthly term ends and keep the electronic receipt confirmation.

When does Statsig Pro cancellation take effect?

The subscription renews monthly unless cancelled before the current term ends, so a timely notice stops the next renewal.

Can I get a Statsig Pro refund?

A standard Pro refund policy is not documented in the self-service Terms. Enterprise fees are explicitly non-refundable and non-cancelable during the term.

Does Statsig Pro become Developer after cancellation?

Statsig offers a free Developer tier, but official sources do not say whether cancelling Pro automatically downgrades the project.

How do Enterprise customers cancel Statsig?

Follow the Order Form and send written notice to [email protected]. Standard Enterprise Terms require at least 30 days' non-renewal notice.

What happens to Statsig data after cancellation?

Official public sources do not document post-cancellation project or account retention and deletion behavior. Export required data before ending service.