Cancel SigNoz Cloud from Settings, then Billing: click Cancel subscription, type cancel, and confirm. It takes about a minute. The public FAQ does not say when paid access ends. There is no general unused-time refund; a prorated refund appears only if SigNoz terminates for IP infringement.
Opens signoz.io. We are not affiliated with SigNoz and never handle your login.
OpenTelemetry-native observability. SigNoz Cloud Teams starts at $49 per month including $49 of usage, then usage rates. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
The same FAQ also mentions in-product chat and emailing support as cancel channels. Extra workspaces and trial reactivation go through the chatbox or [email protected].
Sign in to SigNoz Cloud. Open Settings, then Billing.
Click Cancel subscription, type cancel in the confirmation field, and click Cancel subscription to confirm.
If no payment method is added before a Cloud trial ends, the deployment is deleted after a 7-day grace period.
The FAQ says workspace creation is not self-serve in the UI. Each workspace has its own separate billing account. Consolidated billing across multiple workspaces is not currently supported.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
SigNoz Enterprise costs $48,000 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different SigNoz plan? Pick it below.
Sentry Sentry Team plan $29 / month Why this one - Error monitoring. Downgrade to Developer at cycle end
Datadog Datadog Pro plan From $15 / host / month Why this one - Cloud monitoring. Admins downgrade to Free on the Plan tab
Honeycomb Honeycomb Pro plan From $150 / month Why this one - High-cardinality traces and logs
Compare all 5 verified alternatives to SigNoz
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Sz SigNoz Enterprise · $4,000/month, billed monthly
Tell us when SigNoz renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Termination does not discharge unpaid amounts. You pay for licenses and services rendered before the effective date of termination. The terms do not publish a general unused-time refund. A prorated refund of fees is listed only if SigNoz terminates for IP infringement and chooses that option.
Community Edition is self-hosted open source, not a Cloud free plan after cancel. The public FAQ does not document a Cloud free tier that remains after Cancel subscription. A Cloud trial without a payment method is deleted after a 7-day grace period.
No subscription pause option is documented in the general FAQ, pricing page or terms. Marketing copy mentions data ingestion limits so you never get a surprise bill; that is a spend control, not a pause of the subscription.
On request, SigNoz deletes Usage Data, Personal Data and/or Customer Content within 60 days of termination. The privacy policy generally retains Personal Data for 180 days or 6 months, then deletes it, unless a legal, accounting or reporting duty requires longer. You can also email [email protected] to delete Personal Data, or change it in profile or account settings.
Open Settings, then Billing, click Cancel subscription, type cancel, and confirm. The FAQ also mentions in-product chat and emailing support.
The public FAQ does not say when paid Cloud access ends after Cancel subscription.
No general unused-time refund is published. You still pay amounts unpaid at termination. A prorated refund is listed only for IP-infringement termination if SigNoz chooses that option.
The deployment is deleted after a 7-day grace period. SigNoz sends email reminders first.
On request, SigNoz deletes Usage Data, Personal Data and Customer Content within 60 days. The privacy policy generally retains Personal Data for 180 days or 6 months.
Manually verified on 24 Aug 2026, based on official documentation. If SigNoz changed something, telling us takes one click - a human re-checks every report.
