Cancel Shortwave from Settings, Members & Billing: select the team, click Manage plan, then Cancel plan and confirm. It takes about 2 minutes; paid features continue through the billing period, then the team moves to the free plan. Full refunds are available within 14 days of payment via [email protected]; after that, none.
Opens www.shortwave.com. We are not affiliated with Shortwave and never handle your login.
AI email client for Gmail, billed per seat on Business, Premier and Max plans. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.
Cancel on the web from Members & Billing. iOS and Android can delete the account under Support; they are not the documented billing portal.
Sign in on the web and go to Settings, then Members & Billing.
Choose the team from the dropdown.
It sits in the billing information section and opens Stripe.
You do not need to email support to cancel. Replying to a Stripe payment email will not cancel the subscription. After downgrading, paid features remain until the billing period ends.
Select the team you are paying for, then Manage plan and Cancel plan. If you are locked out, email [email protected] so Shortwave can cancel after verifying identity.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Shortwave Premier costs $540 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Shortwave plan? Pick it below.
Superhuman Superhuman Starter plan $30 / month Why this one - Fast Gmail and Microsoft 365 client
Fastmail Fastmail Individual plan See current regional pricing Why this one - Paid email hosting that is not Gmail-based
No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
Sw Shortwave Premier · $45/month, billed monthly
Tell us when Shortwave renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Shortwave's help center offers a full refund within 14 days of payment via [email protected]. After 14 days, refunds are not available, but access continues through the end of the billing period. Removing a seat gives a prorated credit on the next cycle. The terms also say payments are final and non-refundable unless Shortwave determines otherwise.
Cancel plan moves the team to the free plan at the end of the billing period. Paid features such as full-history search and AI-assisted search drop then. You can also Update plan to a different paid plan. Removing a seat credits the next cycle.
No subscription pause option is documented. Cancel and stay on the free plan through and after the paid period.
Account deletion is separate from cancelling the plan. Delete account is under Settings, Support (or Support on iOS and Android). Deletion does not affect messages stored in Gmail. Signing up again later uses Google sign-in.
Settings, Members & Billing, select the team, Manage plan, Cancel plan, confirm. Do not rely on Stripe payment emails.
At the end of the current billing period, then the team is on the free plan.
Full refunds within 14 days of payment via [email protected]. After that, no refunds, with access through the period.
No. iOS and Android can delete the account under Support, but subscriptions are cancelled from Members & Billing on the web.
Email [email protected]. After identity checks, Shortwave can cancel on your behalf.
Manually verified on 22 Aug 2026, based on official documentation. If Shortwave changed something, telling us takes one click - a human re-checks every report.
