Cancel a web-billed Jotform plan from Billing > Change Plan by selecting the free Starter plan. It takes about 2 minutes and paid access continues until the next billing date. App subscriptions must be cancelled through Apple or Google Play; the advertised 30-day refund applies to the initial payment.
Opens www.jotform.com. We are not affiliated with Jotform and never handle your login.
Online form, workflow and document platform with web and mobile subscriptions. This guide covers every place the subscription can live - the website, the iPhone and iPad app, and Google Play - plus what happens to refunds, pausing and your data afterwards.
Sign in to Jotform and open the Billing page.
Open Change Plan for the active subscription.
Choose the free Starter plan and confirm the downgrade. Paid access continues until the next billing date.
Cancel Apple-billed subscriptions in Apple Subscriptions.
Open Settings on iPhone or iPad, tap your name and select Subscriptions.
Select Jotform, tap Cancel Subscription and confirm.
Cancel Google-billed subscriptions in Google Play.
Open Google Play, tap the profile icon and choose Payments & subscriptions, then Subscriptions.
Select Jotform, tap Cancel subscription and follow the prompts.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Jotform Silver costs $468 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Jotform plan? Pick it below.
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No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.
Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.
J Jotform Silver · $39/month, billed yearly
Tell us when Jotform renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Jotform advertises a full refund when the account is cancelled within 30 days of the initial payment. Promotional prices can renew at the normal rate.
A web cancellation schedules a downgrade to the free Starter plan at the next billing date.
No subscription pause option is documented in Jotform's cancellation, mobile billing, pricing or terms pages.
Cancellation is a downgrade, not deletion. Separate account deletion makes forms, submissions, agents, workflows, apps, sign documents, tables and reports inaccessible.
No. Paid access remains until the next billing date.
In Apple Subscriptions or Google Play Subscriptions, matching the store used for purchase.
Jotform advertises a full refund when the account is cancelled within 30 days of the initial payment.
Manually verified on 16 Aug 2026, based on official documentation. If Jotform changed something, telling us takes one click - a human re-checks every report.
