Cancel a self-serve Hootsuite plan from Account > Plan and billing by opening Billing Info, Update Billing Info and Manage my subscription. It takes about three minutes, and cancellation takes effect at the end of the paid period. Self-serve fees are non-refundable, and the remaining plan term stays payable.
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Business social media management platform for publishing, engagement, listening and analytics. This guide covers every place the subscription can live - the website, the iPhone and iPad app, Google Play, and team plans - plus what happens to refunds, pausing and your data afterwards.
Sign in as an organization super admin, open Account and select Plan and billing.
Select the Billing Info tab and choose Update Billing Info.
Expand Manage my subscription, select Cancel subscription and complete the prompts. The change applies at the end of the paid or trial period.
For an Apple-billed plan, open iOS Settings, tap the Apple Account and select Subscriptions.
Select Hootsuite and cancel at least 24 hours before the next billing date.
For a Google Play-billed plan, open Google Play, tap the profile icon and select Payments and subscriptions > Subscriptions.
Select Hootsuite and cancel at least 24 hours before the next billing date.
Enterprise subscriptions are governed by the authorization form and enterprise terms. Use the cancellation or non-renewal channel stated in that agreement.
Tick a step to keep your place - nothing is stored. Tap a step to tick it off - nothing is stored.
Hootsuite Professional costs $2,388 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Hootsuite plan? Pick it below.
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Ho Hootsuite Professional · $199/month, billed monthly
Tell us when Hootsuite renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.
Hootsuite's self-serve terms say paid fees are non-refundable. Cancelling or downgrading does not remove the obligation to pay the remainder of the selected monthly or annual term.
Self-serve customers can cancel or downgrade from Plan and billing. Hootsuite's current plans page does not promise a general free-plan fallback.
No subscription-pause option is documented in Hootsuite's account-management article or self-serve terms.
Cancellation retains account information so the plan can be restarted. Separate account deletion is immediate and unrecoverable and permanently deletes scheduled content.
At the end of the paid or trial period, with current plan features available until then.
A super admin must make subscription changes for an organization.
No. Self-serve fees are non-refundable, and the rest of the selected term remains payable.
No subscription pause is documented in the official account-management article or self-serve terms.
No. Cancellation retains the account; separate immediate account deletion permanently removes scheduled content.
Manually verified on 13 Aug 2026, based on official documentation. If Hootsuite changed something, telling us takes one click - a human re-checks every report.
