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How do I cancel Apollo.io?

$69 / month $588 / year SEO & marketing Basic · billed via web, invoice
3 min Self-serve
Short answer

Cancel Apollo.io as an admin from Admin Settings and Plan overview. Scroll to the bottom, select Cancel Plan, choose a reason and confirm. Apollo marks the plan pending cancellation, keeps paid access and existing credits through the current term, then changes the account to Free. Sales-assisted accounts must contact support or their account manager.

Cancel Apollo.io

Opens knowledge.apollo.io. We are not affiliated with Apollo.io and never handle your login.

What you are cancelling

B2B sales intelligence, prospecting, engagement and deal-management platform. This guide covers every place the subscription can live - the website and team plans - plus what happens to refunds, pausing and your data afterwards.

Checked against Apollo.io's own documentation · Last verified 13 Aug 2026

Step-by-step instructions

1
Open Plan overview

Sign in as an Apollo admin, open Admin Settings and select Plan overview.

2
Select Cancel Plan

Scroll to the bottom of Plan overview and select Cancel Plan.

3
Choose a reason

Select the cancellation reason in the pop-up and continue.

4
Review and confirm

Confirm the cancellation. Check that Apollo shows the plan as pending cancellation with the correct end date.

Cheaper swaps

Keep up to $558 a year of that $948

Apollo.io Professional costs $948 a year. Each saving compares that tool's entry plan with your selected plan - it is what stays in your account over the next twelve months. On a different Apollo.io plan? Pick it below.

Prices checked 13 Aug 2026
3 options verified by us
Biggest saving smartlead.ai
Smartlead Smartlead Base plan $32.50 / month billed annually
$558 stays with you
every year
$948 $390 a year
$390 you pay $558 you keep

Why this one - Lower-cost cold-email sending

Lower entry price Unlimited connected email accounts Less broad B2B data coverage
Switch to Smartlead Or read our Smartlead guide
Cheaper than Apollo.io instantly.ai
Instantly Instantly Email Outreach Growth plan $37.60 / month billed annually
$496.80 stays with you
every year
$948 $451.20 a year
$451.20 you pay $496.80 you keep

Why this one - Cold outreach with unlimited inboxes

Lower entry price Email warmup included Separate subscriptions for data and CRM
Switch to Instantly Or read our Instantly guide
Cheaper than Apollo.io lemlist.com
lemlist lemlist Email plan $55 / month billed annually
$288 stays with you
every year
$948 $660 a year
$660 you pay $288 you keep

Why this one - Email and multichannel outreach

Multichannel sequences Freemium fallback Lead data uses separate credits
Switch to lemlist Or read our lemlist guide

No one pays for a spot here - the cheapest option simply goes first, the Switch button goes straight to the provider, and every card links to our own verified guide.

Biggest saving · Smartlead Keep $558 a year Switch

Apollo.io Professional costs you $948 a year

Add it to your subscriptions and see what the whole stack costs - and what walks away if you cancel.

Ap Apollo.io Professional · $79/month, billed yearly

$948
a year if you keep it · $79/mo

Not cancelling today? Put it in your calendar.

Tell us when Apollo.io renews and download a calendar reminder that lands two days before, with this guide and the direct cancellation page inside. Nothing is stored - the file is yours.

Works with Apple, Google and Outlook calendars. Your renewal date shows in Apollo.io's billing settings.

Refunds, downgrades, pausing and your data

Four questions people ask before they cancel
Can I get my money back?

Apollo's terms say subscription fees are non-cancelable and non-refundable during the term, including partially used service. Apollo may make an exception at its sole discretion.

Case by case
Is there a cheaper way to stay?

Plan downgrades take effect immediately. Moving to Free limits the account to one seat and removes other seats after ten days.

Read this
Can I pause instead of cancel?

Apollo does not document a subscription-pause option in its plan-management guide.

Read this
What happens to my account data?

Apollo publishes no fixed post-cancellation retention period. Its terms say uploaded information may be destroyed after expiration or termination, so export needed records before the term ends.

Read this first
Official sources
Everything above is checked against these pages · last verified 13 Aug 2026

Frequently asked questions

Answers checked with the steps above
When does Apollo.io cancellation take effect?

At the end of the current plan term. The paid plan remains usable while cancellation is pending.

Can I cancel Apollo.io myself?

Many admins can cancel under Admin Settings and Plan overview. Sales-assisted accounts or accounts without the button must use support or their account manager.

Does Apollo.io refund unused time?

Not ordinarily. Its terms describe subscription fees and partially used service as non-refundable.

What happens after Apollo.io cancellation?

The account moves to Free and loses paid-plan features. Export important records before the term ends because no fixed retention period is promised.