# How to cancel Zite

Cancel Zite from the organization's Billing & usage settings: an org admin opens the Zite subscription, selects Cancel and confirms. It takes about a minute and the paid plan stays active until the end of the current billing period. Refunds are conditional: new customers may request one within the first month, and qualifying upgrades or renewals have a 14-day window.

AI-assisted no-code platform for building and hosting business apps with databases, workflows and team access.

- Category: AI app builders
- Entry plan: Pro at $19 / month
- Billed via: web
- Difficulty: Easy (1.4 / 10 on the Cancellation Difficulty Index), takes about 1 minute
- Direct cancellation page: https://www.zite.com/help/platform/account/cancel-account
- Manually verified on 9 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/zite

## Cancel in a web browser

> Zite Apps and Fillout Forms have separate subscriptions.

1. **Open Billing & usage** Billing is managed at the organization level. Sign in as an org admin and open the Zite subscription from settings.
2. **Select Cancel** Confirm the cancellation. The paid plan remains active until the end of the current billing period.

> **Warning:** Cancelling Zite Apps does not cancel a Fillout Forms plan.

## Refunds, pausing, downgrades and your data

- **Refunds:** New customers who cancel within the first month of a monthly or annual subscription may request a full refund if usage was minimal. Existing customers may request a full refund within 14 days of an upgrade or renewal charge if there was no usage or usage stayed within the previous plan's limits. Later approved amounts are issued as account credit, and other charges are final. Refunds are unavailable for downtime, temporary issues or performance concerns.
- **Pausing:** No subscription pause option is documented in Zite's account, billing, cancellation or refund help pages.
- **Downgrading:** The paid plan remains active until the end of the billing period, then the organization moves to Free. Premium features become inaccessible. Existing apps and databases remain viewable, apps can still be edited with limited credits, and new database rows cannot be added on Free.
- **Account data:** Cancellation does not remove existing apps or database records. Full account deletion is separate and irreversible: it removes the organization, workspaces, forms, responses and collaborators' forms. A paid organization must downgrade first, and only an admin on Free can delete it. Zite also accepts privacy deletion requests at privacy@zite.com.

## At a glance

- Cancellation fee: Not documented
- Refund window: First month or 14 days, conditions apply
- Effective: End of billing period
- Free plan after: Yes

## FAQ

**When does Zite cancellation take effect?**

At the end of the current monthly or annual billing period.

**Does cancelling Zite also cancel Fillout Forms?**

No. The Zite Apps plan and Fillout Forms plan must be managed separately.

**What happens to Zite apps and databases?**

They remain viewable after the move to Free. Apps can still be edited with limited credits, while new database rows cannot be added.

**Can I get a Zite refund?**

Possibly. New customers have a conditional first-month policy, while qualifying upgrades and renewals have a 14-day window.

**Does cancelling Zite delete the account?**

No. Account deletion is separate, irreversible and requires downgrading to Free first.

## Official sources

- [Zite homepage](https://www.zite.com/) (checked 2026-08-09)
- [Zite pricing](https://www.zite.com/pricing) (checked 2026-08-09)
- [Subscription and billing - Zite Help Center](https://www.zite.com/help/platform/account/subscription) (checked 2026-08-09)
- [Cancel your Zite plan - Zite Help Center](https://www.zite.com/help/platform/account/cancel-account) (checked 2026-08-09)
- [Zite refund policy - Zite Help Center](https://www.zite.com/help/platform/account/refund-policy) (checked 2026-08-09)
- [Delete your Fillout account - Fillout Help Center](https://www.fillout.com/help/delete-user-account) (checked 2026-08-09)
- [Zite privacy policy](https://www.zite.com/privacy) (checked 2026-08-09)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/zite.json