{
  "slug": "zencastr",
  "name": "Zencastr",
  "domain": "zencastr.com",
  "category": "design-ui",
  "categoryName": "Design & UI",
  "description": "Remote podcast and video recording, editing, clipping and hosting platform.",
  "directAnswer": "Cancel Zencastr from the Dashboard by opening your avatar, Settings and Payment, then clicking Cancel Plan and confirming Downgrade Plan. It takes about 2 minutes. A paid plan stays active until the billing cycle ends, then becomes the free Hobbyist plan. Trial cancellation is immediate.",
  "price": "$288 / year",
  "priceMonthlyUsd": 24,
  "planName": "Grow",
  "subscriptionPlans": [
    {
      "id": "grow",
      "name": "Grow",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 288
        }
      ],
      "priceNote": "$24 per month equivalent billed yearly; monthly billing is available but its exact fetched price was not exposed",
      "sourceUrl": "https://zencastr.com/pricing"
    },
    {
      "id": "scale",
      "name": "Scale",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 480
        }
      ],
      "priceNote": "$40 per month equivalent billed yearly; monthly billing is available but its exact fetched price was not exposed",
      "sourceUrl": "https://zencastr.com/pricing"
    },
    {
      "id": "business",
      "name": "Business",
      "billingOptions": [
        {
          "cycle": "year",
          "priceUsd": 960
        }
      ],
      "priceNote": "$80 per month equivalent billed yearly; monthly billing is available but its exact fetched price was not exposed",
      "sourceUrl": "https://zencastr.com/pricing"
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "billingOptions": [],
      "priceNote": "Custom pricing",
      "sourceUrl": "https://zencastr.com/pricing"
    }
  ],
  "difficulty": "Easy",
  "difficultyScore": 1.6,
  "billingMethods": [
    "web"
  ],
  "accountTypes": [
    "personal",
    "team",
    "enterprise"
  ],
  "cancellationUrl": "https://support.zencastr.com/en/articles/9426357-changing-or-canceling-your-zencastr-plan",
  "cancellationTime": "~2 minutes",
  "cancellationTimeSeconds": 120,
  "steps": {
    "web": [
      {
        "title": "Open Payment settings",
        "body": "Sign in, click your avatar at the bottom of the Dashboard sidebar, select Settings, then open the Payment tab."
      },
      {
        "title": "Click Cancel Plan",
        "body": "Next to the current paid plan, click Cancel Plan."
      },
      {
        "title": "Confirm the downgrade",
        "body": "Choose a cancellation reason, add optional comments and click Downgrade Plan."
      }
    ],
    "ios": [],
    "android": [],
    "team": [
      {
        "title": "Use the billing owner",
        "body": "The account owner should cancel and download any recordings the team needs before deleting the account."
      }
    ]
  },
  "platformNotes": {},
  "refundInfo": "Zencastr's terms state that annual subscription payments are not refunded except where expressly provided and that cancellation or termination does not create a refund. Trial charges also have no credits or refunds unless otherwise specified.",
  "pauseInfo": "No subscription pause option is documented in Zencastr's official plan and payment help collection.",
  "downgradeInfo": "A paid cancellation schedules a downgrade to the free, hosting-only Hobbyist plan at the end of the current billing cycle. Canceling a free trial downgrades immediately.",
  "dataRetentionInfo": "Cancellation preserves the account on the free Hobbyist plan. Account deletion is separate and must be requested from support by chat or email from the registered address; all past recording and postproduction files then become unavailable.",
  "factRows": [
    {
      "k": "Cancellation fee",
      "v": "None documented"
    },
    {
      "k": "Refund window",
      "v": "No standard refund promised"
    },
    {
      "k": "Effective",
      "v": "End of billing cycle"
    },
    {
      "k": "Free plan after",
      "v": "Yes, Hobbyist"
    }
  ],
  "faq": [
    {
      "question": "When does Zencastr cancellation take effect?",
      "answer": "A paid plan stays active until the current billing cycle ends. A free-trial cancellation is immediate."
    },
    {
      "question": "What plan does Zencastr use after cancellation?",
      "answer": "The account downgrades to the free, hosting-only Hobbyist plan."
    },
    {
      "question": "Does canceling Zencastr create a refund?",
      "answer": "No standard cancellation refund is promised. Zencastr's terms say annual payments are not refunded except where expressly stated."
    },
    {
      "question": "Does canceling delete Zencastr recordings?",
      "answer": "No. Cancellation keeps the free account. Full account deletion through support removes access to recording and postproduction files."
    },
    {
      "question": "Can I pause Zencastr?",
      "answer": "No subscription pause option is documented in the official plan and payment help collection."
    }
  ],
  "officialSources": [
    {
      "title": "Zencastr pricing",
      "url": "https://zencastr.com/pricing",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Changing or canceling your Zencastr plan",
      "url": "https://support.zencastr.com/en/articles/9426357-changing-or-canceling-your-zencastr-plan",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Zencastr terms of service",
      "url": "https://zencastr.com/terms-of-service",
      "lastCheckedAt": "2026-08-13"
    },
    {
      "title": "Plans and subscriptions",
      "url": "https://support.zencastr.com/en/collections/1616873-plans-and-subscriptions",
      "lastCheckedAt": "2026-08-13"
    }
  ],
  "verified": true,
  "manuallyVerifiedAt": "2026-08-13",
  "nextReviewAt": "2026-10-12",
  "urls": {
    "guide": "https://canicancelit.com/cancel/zencastr",
    "json": "https://canicancelit.com/cancel/zencastr.json",
    "markdown": "https://canicancelit.com/cancel/zencastr.md"
  }
}