# How to cancel Xero

Cancel Xero as the organisation subscriber: open the organisation name, select Subscription and billing, choose Cancel subscription and confirm. It takes about two minutes, but a paid subscription has a one-month notice period with continued access and billing. Export data before that period ends.

Cloud accounting software for invoicing, bills, reconciliation, reporting and payroll integrations.

- Category: Productivity
- Entry plan: Early at $25 / month after offer
- Billed via: web, iOS App Store, Google Play
- Difficulty: Medium (4.9 / 10 on the Cancellation Difficulty Index), takes about 2 minutes plus 1 month notice
- Direct cancellation page: https://central.xero.com/s/article/Cancel-a-subscription
- Manually verified on 13 Aug 2026 against official sources
- Canonical guide: https://canicancelit.com/cancel/xero

## Cancel in a web browser

1. **Open subscription settings** As the organisation subscriber, select the organisation name and Subscription and billing.
2. **Cancel** Select Cancel subscription, choose a reason and select Confirm cancellation.
3. **Export during notice** Use the one-month notice period to export data and cancel connected apps separately.

## Cancel on iPhone / iPad

1. **Use Apple** In the Xero app, open the organisation subscription, tap Manage subscription and Cancel plan, then finish in Apple Subscriptions.

## Cancel on Android

1. **Use Google Play** In the Xero app, open the organisation subscription, tap Manage subscription and Cancel plan, then finish in Google Play.

## Cancel a team plan

1. **Find the subscriber** Only the organisation subscriber can cancel; this may be the accountant or bookkeeper.

## Refunds, pausing, downgrades and your data

- **Refunds:** Xero's terms state that no refund is due when the subscriber terminates, subject to limited exceptions in the terms.
- **Pausing:** No paid subscription pause is documented. The subscriber can stop cancellation during the one-month notice period.
- **Downgrading:** The subscriber can change to a lower-priced plan for continued access, but Xero does not offer a read-only plan.
- **Account data:** After notice ends, organisation data is archived and inaccessible but can be reactivated. Xero retains it under its retention policy and accepts complete-removal requests.

## At a glance

- Notice: 1 month
- Subscriber required: Yes
- Refund: No
- Data outcome: Archived

## FAQ

**Who can cancel Xero?**

Only the organisation subscriber, who may be the accountant or bookkeeper.

**How long is Xero's notice period?**

One month, with continued access and billing.

**Does Xero refund cancellation?**

Its terms state no refund is due on termination, subject to stated exceptions.

**Does cancellation delete Xero data?**

No. The organisation is archived and can be reactivated, though access ends after notice.

## Official sources

- [Xero US pricing](https://www.xero.com/us/pricing-plans/) (checked 2026-08-13)
- [Cancel a Xero subscription](https://central.xero.com/s/article/Cancel-a-subscription) (checked 2026-08-13)
- [Xero US terms](https://www.xero.com/us/legal/terms/) (checked 2026-08-13)

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Verified cancellation guide from Can I Cancel It? (https://canicancelit.com). JSON version: https://canicancelit.com/cancel/xero.json